failed to read description error code 2 on windows defender

Question

Somehow I got Macatte downloaded onto my computer. It has completely wiped out my windows defender. When I go into the computer it says application not found. I have tried to download Windows Defender and it says that I already have it on my computer. I saw the other post about macatte and I downloaded all of the 3 things listed. I really need help!

Answer 1

Try this:

Restore Point:

Do System Restore in Safe Mode, if unable to do it in Normal Mode.

Try tapping F8 at startup, and from the list of startup selections, select Safe Mode by using UP Arrow Key to go there > then hit Enter.

Try a System Restore once there, to pick a Restore Point before your problem..

Click Start > Programs > Accessories > System Tools > System Restore > pick a different time > Next > etc

And see if this will remove it:

http://www.revouninstaller.com/

“Revo Uninstaller helps you to uninstall software and remove unwanted programs installed on your computer even if you have problems uninstalling and cannot uninstall them from "Windows Add or Remove Programs" control panel applet.

Revo Uninstaller is a much faster and more powerful alternative to "Windows Add or Remove Programs" applet!

With its advanced and fast algorithm, Revo Uninstaller analyzes an application's data before uninstall and scans after you uninstall an application. After the program's regular uninstaller runs, you can remove additional unnecessary files, folders and registry keys that are usually left”

If that does not remove it, try the Vista Secuirity Forum with your question:

http://social.answers.microsoft.com/Forums/en-US/vistasecurity/threads

Cheers.

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Mick Murphy - Microsoft Partner

Answer 2

I have done both in safe with networking and its not finding it

Answer 3

Download, install, update and scan with each of the two programs below to check for/remove Malware/spyware.

If necessary, do all the above work in Safe Mode with Networking.

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To get into Safe Mode with Networking, tap F8 right at Power On / Startup, and use UP arrow key to get to Safe Mode with Networking from list of options, then hit ENTER.

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Read all info below before starting:

http://www.malwarebytes.org/mbam.php

Malwarebytes is as the name says, a Malware Remover!

Download the Free Version from the link above.

Download, install, update and scan once a fortnight.

How to use Malwarebytes after it is installed and Updated:

1. Open Malwarebytes > Click on the Update Tab  across the top> get the latest updates.

2. On the Scanner tab, make sure the the Perform quick scan option is selected and then click on the Scan button to start scanning your computer

3. MBAM will now start scanning your computer for malware. This process can take quite a while.

4. When the scan is finished a message box will appear

5. You should click on the OK button to close the message box and continue with the Malware****removal process.

6. You will now be back at the main Scanner screen. At this point you should click on the Show Results button.

7. A screen displaying all the malware that the program found will be shown

8. You should now click on the Remove Selected button to remove all the listed malware. MBAM will now delete all of the files and registry keys and add them to the programs quarantine. When removing the files, MBAM may require a reboot in order to remove some of them. If it displays a message stating that it needs to reboot, please allow it to do so. Once your computer has rebooted, and you are logged in, please continue with the rest of the steps.

9. When MBAM has finished removing the malware, it will open the scan log and display it in Notepad. Review the log as desired, and then close the Notepad window.

10. You can now exit the MBAM program.

http://www.spybot.info/en/index.html

Spybot Search & Destroy 1.6.2 is a very good, FREE Anti-Spyware Program.

Download, install and update it.

Then SCAN with it.

Update it, and scan your System once a fortnight.

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Important re: Safe Mode

If you happen to find a problem that you can’t uninstall / delete, reboot the computer, and go into Safe Mode.

To get into Safe Mode, tap F8 right at Power On / Startup, and use UP arrow key to get to Safe Mode from list of options, then hit ENTER.

RESCAN your computer with your Anti-Virus, Malwarebytes and Spybot S & D while in Safe Mode.

If unable to install above Programs in Normal Mode:

Sometimes Trojans, Viruses, Malware, etc stop you installing and/or updating Programs to remove them.

If that happens, reboot into Safe Mode with Networking (from F8 list of Startup Options), and install, update and scan from there

Cheers.

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Mick Murphy - Microsoft Partner