Hi willster46,
Refer the below link from the adobe website try the steps mentioned and check if it works.
http://kb2.adobe.com/cps/404/kb404597.html
http://forums.adobe.com/thread/391738
If the above steps fail then post your query in the adobe forums.
http://forums.adobe.com/community/adobe_reader_forums/adobe_reader
Hope this helps!
Halima S - Microsoft Support.
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