Hi,
BlueScreen errors may be caused by either a software problem or a hardware problem.
First, I suggest you to boot into the Safe mode and check if you get a Blue Screen over there.
Then follow the suggestions A, B and C in order and check if it helps.
(A). Try performing hardware clean boot and check.
Here’s the procedure to do it:
- Go to start and type device manager in the start search field.
- Type device manager and select device manager from the programs list.
- Right Click on Sound Card, Video Adapter, and Network Adapter one by one and click disable.
- Reboot the computer.
If this fixes your problem, enable to hardware devices one at time to find the exact device causing this problem.
After you found the device that causing the problem you can resolve by installing last driver or replacing the device.
B). You may also run Windows Memory Diagnostic Tool. Windows Memory Diagnostic Tool scans your computer's memory for errors.
Refer the following link for more information:
Diagnosing memory problems on your computer
**http://windows.microsoft.com/en-US/windows7/Diagnosing-memory-problems-on-your-computer**
Note : When you run Memory Diagnostic tool and if the tool detects errors, you should contact your computer manufacturer for information about fixing them, since memory errors usually indicate a problem with the memory chips in your computer or other hardware problem.
More information on BSOD is available at TechNet library. You can check it at:
Demystifying the 'Blue Screen of Death'**http://technet.microsoft.com/en-us/library/cc750081.aspx**
Regards,
Divya R – Microsoft Support.