DirectX Web Setup stalls while Installing Components

Question

I'm trying to get several games running, but am blocked by DirectX 9c requirements. My machine is Windows 7 so it has DX11 installed. I went here to download the web installer:

http://www.microsoft.com/downloads/details.aspx?FamilyID=2da43d38-db71-4c1b-bc6a-9b6652cd92a3&displaylang=en

When I run the installer, it downloads the components, then hangs on "Installing Components." It shows the message "Copying files..." and 1.0.2910.0/Microsoft.DirectX.Direct3DX.xml

One of my CPUs is maxed out running dxwsetup.exe*32 and it does this for hours. My computer is a Dell with 64-bit Windows 7.

Are there instructions anywhere for updating DirectX by hand?

Thanks for any help.

Answer 1

Steve, thanks for your suggestion. Running the clean boot didn't fix the problem, but it got me thinking in the right direction.

I ended up putting in the Win7 disk and "repairing" it. It's really a re-install, but programs and data are preserved.

It took a few hours to go through the installation, but after that, I ran the DirectX Web Setup without a hitch. Played some BioShock 2 last night!

Thanks

Answer 2

bump ... still haven't been able to get this to work :(

Answer 3

Hi,

I'm currently trying to play some of my older games and am running into this same issue: I run the DirectX web setup using IE9, and I get to the screen with the progress bar. I see a message (Initializing) then the setup appears to begin, but stalls at the same place:

1.0.2910.0/Microsoft.DirectX.Direct3DX.xml

Screenshots here: http://imgur.com/a/T1uwe

So this is where my experience diverges from the user above ... Clean booting didn't work for me either, so I tried repairing as well. However, when I got to my repair options, I only had essentially three choices: to a) diagnose my startup [no issues there], b) restore from a previous point [up to 5 days ago], or c) restore from an image I'd made before [I'd never made one before]. I didn't see anything like what the user above described (i.e. reinstalling the OS without touching programs/user data). Since there are no issues with my current setup (with the exception of DirectX), I chose not to run any of these repair options.

In any event, I'd like to dig deeper and find out if there is a way for me to get DirectX 9 working without reinstalling Windows 7. Can we re-open this?

Thanks!

Charlie

Answer 4

Hi,

Check if all the drivers are up to date.

If not I would suggest you to update the drivers.

Try installing the web installer in clean boot and check.

Refer this link:

http://support.microsoft.com/kb/929135

Hope it helps.