Teams Add-in in Outlook 365

Question

I am trying to enable the Teams Add-in on Outlook 365, but it is non-existent.

According to what I have read, it is only the older versions of Outlook (up to Outlook 19) that allow this Add-in.

It seems counter-intuitive that the newer versions of Outlook do not have Teams set up as default.

I am sure others have come across this also; is there a work-around?

Answer 1

Hi @Mark Cooper ,

If you cannot get the Teams Meeting Add-in for Outlook to install, you can download and run the Microsoft Support Recovery Assistant to perform automated troubleshooting steps and fixes, or you can try to follow this links steps to manually to fix it:

https://learn.microsoft.com/en-us/microsoftteams/teams-add-in-for-outlook#teams-meeting-add-in-in-outlook-for-windows-does-not-show

Please make sure the add-in is not disabled in Outlook 365. If you still don't see the add-in, try to follow these steps:
Launch RegEdit.exe

Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins

Verify TeamsAddin.FastConnect exists.

Within TeamsAddin.FastConnect, verify LoadBehavior exists and is set to 3.

If LoadBehavior has a value other than 3, change it to 3 and restart Outlook.

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