NETIO.SYS BSOD - Help Needed

Question

NETIO.SYS BSOD - Help Needed

Anonymous

I have recently upgraded to Windows 7 64-bit and have since been getting the BSOD fairly frequently.

Here is the contents of one of the DMP files:

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 3B, {c0000005, fffff8800142558d, fffff88002984150, 0}

Unable to load image vsdatant.sys, Win32 error 0n2

*** WARNING: Unable to verify timestamp for vsdatant.sys

*** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys

Probably caused by : NETIO.SYS ( NETIO!CalloutStreamDataInit+1d )

Followup: MachineOwner

0: kd> !analyze -v

*******************************************************************************

* *

* Bugcheck Analysis *

* *

*******************************************************************************

SYSTEM_SERVICE_EXCEPTION (3b)

An exception happened while executing a system service routine.

Arguments:

Arg1: 00000000c0000005, Exception code that caused the bugcheck

Arg2: fffff8800142558d, Address of the instruction which caused the bugcheck

Arg3: fffff88002984150, Address of the context record for the exception that caused the bugcheck

Arg4: 0000000000000000, zero.

Debugging Details:

EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP:

NETIO!CalloutStreamDataInit+1d

fffff880`0142558d 488b5808 mov rbx,qword ptr [rax+8]

CONTEXT: fffff88002984150 -- (.cxr 0xfffff88002984150)

rax=0000000000000000 rbx=fffff88002984d50 rcx=fffffa8004069810

rdx=fffffa8004737040 rsi=fffff88002984bb0 rdi=00000000000005b4

rip=fffff8800142558d rsp=fffff88002984b30 rbp=fffffa8004737010

r8=fffff88002984bb0 r9=0000000000000000 r10=0000000000000000

r11=fffffffffffffa4c r12=fffffa8004737010 r13=fffff88002984d00

r14=fffffa8004737010 r15=fffffa8004737010

iopl=0 nv up ei ng nz na po nc

cs=0010 ss=0018 ds=002b es=002b fs=0053 gs=002b efl=00010286

NETIO!CalloutStreamDataInit+0x1d:

fffff8800142558d 488b5808 mov rbx,qword ptr [rax+8] ds:002b:0000000000000008=????????????????

Resetting default scope

CUSTOMER_CRASH_COUNT: 1

DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT

BUGCHECK_STR: 0x3B

PROCESS_NAME: vsmon.exe

CURRENT_IRQL: 0

LAST_CONTROL_TRANSFER: from fffff8800142ec94 to fffff8800142558d

STACK_TEXT:

fffff88002984b30 fffff8800142ec94 : fffff88002984d50 fffff88002984d50 fffff88002984f50 fffffa80062408c0 : NETIO!CalloutStreamDataInit+0x1d

fffff88002984b70 fffff8800143aa38 : 0000000000000000 fffff88002984f50 fffff88002984d00 fffff88002984d88 : NETIO!StreamInvokeCalloutAndNormalizeAction+0x54

fffff88002984c10 fffff8800143ba31 : fffffa8004737010 fffff88002984f50 fffff88002984d50 fffff880029853a0 : NETIO!StreamCalloutProcessData+0x48

fffff88002984c60 fffff8800143ca68 : fffff88002984d50 fffff880029853a0 fffff88002984f01 fffffa8004737010 : NETIO!StreamCalloutProcessingLoop+0xa1

fffff88002984cf0 fffff8800141d4fa : fffff88002984f50 fffff880038b399c fffffa8000000000 fffffa8004ba0014 : NETIO!StreamProcessCallout+0x1e8

fffff88002984de0 fffff88001406619 : fffff88002980014 fffffa800429ebd0 fffffa8007ef6ac8 fffff880029853a0 : NETIO! ?? ::FNODOBFM::`string'+0x71e2

fffff88002984f00 fffff88001407bb1 : fffff88002980014 fffffa800429ebd0 fffffa8004ba4450 fffff88000000000 : NETIO!ArbitrateAndEnforce+0x2a9

fffff88002984fd0 fffff8800143ef33 : fffff88002985474 fffffa800429ebd0 0000001400000001 fffff880029853a0 : NETIO!KfdClassify+0x934

fffff88002985340 fffff8800143f51a : 0000000000000000 0000000000000001 0000000000107fc1 fffffa8004ba42e0 : NETIO!StreamInternalClassify+0xf3

fffff88002985410 fffff8800143f90e : 0000000000000014 0000000000000100 0000000000000000 fffffa800471dad0 : NETIO!StreamInject+0x1ca

fffff880029854e0 fffff88001494dd7 : fffffa8004ba42e0 0000000000000100 fffffa8004a37bc0 fffff88002ccfe00 : NETIO!FwppStreamInject+0x12e

fffff88002985570 fffff88002cc5f27 : 0000000000000000 fffffa8004a37bc0 fffffa800512d250 0000000000000000 : fwpkclnt!FwpsStreamInjectAsync0+0xcf

fffff880029855d0 0000000000000000 : fffffa8004a37bc0 fffffa800512d250 0000000000000000 0000000000000100 : vsdatant+0xcf27

FOLLOWUP_IP:

NETIO!CalloutStreamDataInit+1d

fffff880`0142558d 488b5808 mov rbx,qword ptr [rax+8]

SYMBOL_STACK_INDEX: 0

SYMBOL_NAME: NETIO!CalloutStreamDataInit+1d

FOLLOWUP_NAME: MachineOwner

MODULE_NAME: NETIO

IMAGE_NAME: NETIO.SYS

DEBUG_FLR_IMAGE_TIMESTAMP: 4a5bc18a

STACK_COMMAND: .cxr 0xfffff88002984150 ; kb

FAILURE_BUCKET_ID: X64_0x3B_NETIO!CalloutStreamDataInit+1d

BUCKET_ID: X64_0x3B_NETIO!CalloutStreamDataInit+1d

Followup: MachineOwner

Can anyone decypher this for me?

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Answer accepted by question author

Anonymous

The ZoneAlarm driver the vsdatant.sys is on the stack: