Possible bad driver causing unexpected shutdown

Question

About 1 out of 5 times when I put my desktop PC into standby mode, it turns off instead. Upon turning the computer back on I receive the message: "windows has recovered from an unexpected shutdown"

Were can I send my minidump files, so that I can get them debugged/analysed so that the faulty driver can be identified?

Answer 1

The driver which is being blamed for the DRIVER_POWER_STATE_FAILURE stop error is the L1E62x64.sys.

The L1E62x64.sys appears to be a driver for an Atheros ethernet controller.

You can try updating this driver.

However, if problems persist, as you have ZoneAlarm installed, consider that ZoneAlarm drivers may be at the root of the issue as reported in the following thread:

http://social.answers.microsoft.com/Forums/en/w7hardware/thread/d10e3bcd-6a57-42f5-b0e0-7ad11c267c90

Consider uninstalling ZoneAlarm and see if the BSODs resolve.

Answer 2

You're welcome.

Answer 3

Thanks for the help.

Answer 4

Done: http://cid-80f8a80ef5f39bdf.skydrive.live.com/browse.aspx/Logs

Answer 5

You can zip up the minidump files in the C:\Windows\Minidump folder and make available (provide link) via Windows Live SkyDrive or similar site.

The following link has information on using Windows Live SkyDrive:

http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65