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shared access connection problem

Anonymous
2010-02-07T14:21:06+00:00

Hi All

Hope soneone can assist with a problem that is driving me nuts. I automatically connect fine at home either by cable or wi-fi. The problem is when I am out using a public wi-fi (or even cable if in a hotel).

I can connect. But what I cannot access is the public isp's registration page so that I can click or code-enter to use their system.

With Windows Vista I would connect and then when I opened IE my home page would automatically divert to the public isp's log-on page. No problem. Windows 7 (for me anyway) does not do this. Instead sometimes a ballon opens saying additional log-on info required. When that is clicked I go to the isp page, so no problem. But mostly that ballon doesn't come up. It doesn' even always come up when accessing a site connected to sucessfully site before.

All IE does is try to open my usual home page which fails because I have not registered with the public isp yet.

I have tried all the obvious stuff - conencting/reconnecting, opening and closing IE etc, swithching the firewall on and off. The hardware says it is working fine and it obviously is given I can connect at home and (sometimes) when out.

I loked at my laptops event log and it said "The ICS.IPV6 failed to configure IPv6 stack" and labelled the problem as a system Shared Access NAT problem. I should add her ethat I am assuming that this log entry relates to the problem!

Any ideas on resolution? This is killing me as I need to travel for work a lot. Any help much appreciated.

Thanks

James<!-- google_ad_section_end -->

Windows for home | Previous Windows versions | Internet and connectivity

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  1. @CmdrKeene 90,626 Reputation points Volunteer Moderator
    2010-02-07T18:22:35+00:00

    The "I need an answer too" button is not letting me click it, so here's my plee.

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