Error Code 80070570 Windows 7 update (KB974431

Question

Can't install the update - Windows 7 (KB974431) Error Code 80070570

On logon says to run chkdsk - how do you do it in Windows 7?

Base  device drivers missing (2) in device manager

CD/DVD drive will not read disk

Media Player inoperable

Answer 1

Hi gal3156,

Thanks for posting on Microsoft Answers!

You can download these updates as standalone packages and install them.

Download  the following update manually from the link below:

Update for Windows 7 (KB974431) for 32 bit editions:

http://www.microsoft.com/downloads/details.aspx?FamilyId=52283323-defd-4529-a88e-5fdabde75ebc&displaylang=en

Update for Windows 7 for 64- bit based Systems (KB974431):

http://www.microsoft.com/downloads/details.aspx?familyid=5A058F6F-C3D3-4CBB-8C6C-AC76C94D3D0E&displaylang=en

An update is available to improve the stability and reliability of Windows 7:

http://support.microsoft.com/kb/974431

Step 2.

Once the download completes close *all* open programs and browsers (including antivirus).

Now try to install the updates

Similar issue was also discussed here:

http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/a2df7d06-be9b-4554-b796-c52fac838842

3.

Follow the articles below for Check Disk issue, it will guide you to run the check disk tool:

http://windows.microsoft.com/en-US/windows7/Check-a-drive-for-errors

4.

For Windows Media Player and DVD issues:

Could you provide us the error messages or the description of the problem while you try to use them?

For CD-DVD issue:

To fix this problem automatically, click the Fix this problem link.

Then, click Run now button from the Automated Troubleshooting Services page and follow the steps in this wizard.

http://support.microsoft.com/kb/314060

You can also follow the rest of steps for Windows 7  in  the article above.

Hope it helps.

---

Thanks and Regards:

Shekhar S - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think.

Answer 2

I have the same problem.. getting error code 80070570 on installing windows 7 update sp1

I tried the steps you mention but both links says "update already installed on this computer"

so no good for me...

Answer 3

Hi I have the same problem oin vista - does this patch work for vista 64bit too?