Hello apill9,
· Have you tried to check if this disk drive works on a different computer?
If you are not able to format this disk drive from a different computer, there is a possibility that the Disk drive could have gone bad.
Try to connect the USB to a different USB port and check it the Explorers Still Crashes.
You can also try to format the drive from the Disk Management.
- Open Computer Management by clicking the Start button , clicking Control Panel, clicking System and Maintenance, clicking Administrative Tools, and then double-clicking Computer Management. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
- In the Navigation pane, under Storage, click Disk Management.
- Right-click the volume that you want to format, and then click Format.
- To format the volume with the default settings, in the Format dialog box, click OK, and then click OK again.
Thanks,
Irfan H, Microsoft Answers Support Engineer. Visit our Microsoft Answers Feedback Forum and let us know what you think.