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Stop Error 0xc0000102

Anonymous
2009-09-19T03:01:44+00:00

I'm getting a stop error on boot, even in safe modes.  Error is "!! 0xc0000102 !! 4664/90532 (journal.dll)"

Is there any way to fix this without going to a repair shop (and preferably without the boot disk since I'm in school far far away from my disk -_-)?

This happened during the install of Vista SP2.

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Anonymous
2009-09-19T18:09:08+00:00

Hi Asparame,

Welcome to Microsoft Windows Vista Forums.

Use Last known good Configuration to restore the computer.

It's a Windows startup option that uses the most recent system settings that worked correctly.

Follow these steps:

 1.  Remove all floppy disks, CDs, and DVDs from your computer, and then restart your computer.

Click the Start button, click the arrow next to the Lock button, and then click Restart.

2.  Do one of the following:

• If your computer has a single operating system installed, Keep tapping F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo appears, you will need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.

• If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start, and then press F8.

3.  On the Advanced Boot Options screen, use the arrow keys to highlight Last Known Good Configuration, and then press ENTER.

4.  If your computer has more than one operating system installed, use the arrow keys to highlight the operating system that you want to start by using Last Known Good Configuration, and then press ENTER. Windows will then resume starting normally.

Check the link “Using Last Known good Configuration” http://windowshelp.microsoft.com/Windows/en-US/help/cdb4c0dd-5698-4197-b906-d6a6d413621d1033.mspx#EI

All the best!

Thanks and Regards:

Diana D D - Microsoft Support.

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9 additional answers

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  1. Anonymous
    2009-10-27T15:13:10+00:00

    Diana D and Emolinero.

    Im having the same problem with the

    !! 0xc0000102 !! 2806/46616 (ImagingEngine.dll)

    I really need help.

    Anyone found a solution?

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  2. Anonymous
    2009-10-27T16:02:39+00:00

    Hi Diego,

    I edited the registry rom the recovery console for ir not to load de installation.

    Then I needed to edit the registry againg and delete the file *Pending.xml* (or something like that) because It wanted to continue installing Service Pack things...

    I'm sorry that I don`t have the links herew but I found them both in Microsoft site.

    Best luck

    Ezequiel

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  3. Anonymous
    2009-10-14T15:13:17+00:00

    Dear Diana D,

    The same is happening to me. I finished installing Vista SP2 and upon rebooting the only thing I see is:

    !! 0xc0000102 !! 2806/46616 (ImagingEngine.dll)

    I really need help!

    Thanks in advance

    Ezequiel

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  4. Anonymous
    2009-10-10T13:42:55+00:00

    Dear Diana D,

    I am having the exact same problem and the solution yoou suggest above does not work.

    I pressed F8, got into the Advanced Boot Options screen and chose Last Known Good Configuration. The system looked like it was going restart fine, but actually went straight back into the same black screen with error message:

    !! 0xc0000102 !! 2660/45760 (ImageEngine.dll)

    Noting gets me past this frozen blacck screen. I need my computer back.

    PLEASE HELP!!!!

    Rgds,

    Oz

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