Switch User, Windows Remote Assistance

Question

Well not too long ago but long ago enough our computer has suddenly lost the "Switch User" button on the start menu of our home edition Windows Vista PC (Pavilion Slimline). I tried to find out what may be causing this malfunction and then it brings up something about "Windows Remote Assistance". So i typed in that and my computer said that it enables emails to HP and help to and from friends, instant messaging and more through windows. Well my mother had set up an email (not through yahoo and those types) on ourcomputer.

Can you help me get it back?

Answer 1

Restore Point:

http://www.howtogeek.com/howto/windows-vista/using-windows-vista-system-restore/

Do System Restore in Safe Mode, if unable to do it in Normal Mode.

Try tapping F8 at startup, and from the list of startup selections, select Safe Mode by using UP Arrow Key to go there > then hit Enter.

Try a System Restore once there, to pick a Restore Point before your problem..

Click Start > Programs > Accessories > System Tools > System Restore > pick a different time > Next > etc

http://www.windowsvistauserguide.com/system\_restore.htm

Read the above for a very good Graphical display of how to go back more than 5 days in System Restore Points by ticking the correct Box.

Cheers.

---

Mick Murphy - Microsoft Partner