Runtime error

Question

Yes I'm new to this forum but would like to thank you for the time.Also I am not very "computer literate" so if you could just bare with me.I am experiencing a problem when I boot up with a certain alert that says "Microsoft Visual C++ Runtime Library Program C:\Program Files(x86)..." under that it says that the application requested the runtime to terminate it in an unusual way,contact applications support team for info.I haven't made any changes that I know of to the computer but I did try to make another account but decided not to.I also seen other questions similar to mine but I didn't know if the message was the same and if that would make a difference in the solution.Thanks again for your time and any suggestions you may have.

Answer 1

Hi Spc Richardson,

a. What’s the complete runtime error message you receive?

A runtime error is a software or hardware problem that prevents a program from working correctly. Runtime errors might cause you to lose information in the file you're working on, cause errors in the file (corrupt the file) so you can't work with it, or prevent you from using a feature. Unlike stop errors, runtime errors don't typically cause Windows or a program to stop working.

Refer the following article for further info:

What is a runtime error?

http://windows.microsoft.com/en-US/windows7/What-is-a-runtime-error

If the “runtime error” message you receive is associated with Internet Explorer, I’d recommend you to access the link below and follow the steps to fix the same:

Fix Runtime Errors in Internet Explorer

http://support.microsoft.com/kb/822521

If the above steps do not help in fixing the issue, let's put the computer in a clean boot state and then troubleshoot the issue.

Putting your system in clean boot state helps in identifying if any third party applications or startup items are causing the issue. If yes, you may have to contact the program manufacturer for any updates or uninstall and re-install the program.

Follow the steps listed below to put your computer in clean boot state:

Refer the following Microsoft KB article for more information on how to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7:

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.microsoft.com/kb/929135

**Note:**After troubleshooting, make sure to put the computer to start as usual as mentioned in Step 7 in the above KB article.

Hope this information helps.

---

Gokul - Microsoft Support

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Answer 2

If I do a restart..I don't get the message!!!!

Answer 3

I get rid of the old Visual C runtime error

Now when I boot up get Windows/system 32 /atibtmon. exe   that the application requested the runtime to terminate it in an unusual way,contact applications support team for info. same error message different place system32 now & not Visual C( Got rid of the Visual C file....Reload it.. same mesaage...Deleted it again...Now this one!!!!

Answer 4

this is the EXACT message I receive, what should I do?

Answer 5

I keep getting a Microsoft C++runtimeLibraryC;/system32/atibtmon.exe message at the beginning of after I have entered my pin number?????????