Expired Subscription

Lisa C. Revell 1 Reputation point
2021-01-25T18:00:06.247+00:00

Why is it so hard to renew a subscription. I have had the subscription that is auto paid monthly. Why am I not able to renew the subscription from my account page. This is insane.

Your customer service support is poor and inefficient. I have been trying to renew this subscription for months now.

Phone 214-707-3719. I retired from my job and my work phone number was attached to my account (214) 749-3350. I went on to the admin site to correct this and was told it would take up to 48 hours to update this.

What a joke. Who knew that technology would take this long.

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  1. Dave Patrick 426.2K Reputation points MVP
    2021-01-26T01:05:52.82+00:00

    What product are you trying to renew?

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