Unable to open Control Panel Error: Windows Explorer has stopped working

Question

original title: every time i try to open control panel a window appears saying windows explorer has stopped working ,then another appeared saying windows explorer in restarting and nothing happens. i can't open the control panel

I tried anti virus ,system restore,even upgraded operating system to no avail.

Answer 1

Hi,

Make sure you have the Update:

http://support.microsoft.com/kb/980408

The April 2010 stability and reliability update for Windows 7 and Windows Server 2008 R2 is available Issues that this update fixes This update improves the stability and the reliability of Windows 7 and of Windows Server 2008 R2 in various scenarios. This update resolves the following issues:

• Windows Explorer crashes and then restarts when you access a third-party Control Panel item.

If this doesn't fix it, please download this reg file from my SkyDrive:

http://cid-128fc518635be2dc.skydrive.live.com/self.aspx/.Public/MS%20Foren/Registry/WER%5E_Explorer.reg

and make a double click on the file to import it. If you can't do this, run regedit.exe and import the registry file there!

When the Windows Explorer crashes, Windows Error Reporting Service [1] creates a dmp file under C:\Localdumps. Please upload the file to your public Skydrive [2] folder and post the link here. I take a look at the dump with the Debugger, maybe I can see which Shell extension is the cause.

André

[1] http://msdn.microsoft.com/en-us/library/bb787181%28VS.85%29.aspx

[2] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

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"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/

Answer 2

Run the SFC  /SCANNOW  command. This will check and repair if necessary any critical Windows system files.

Click on Start/All programs/Accessories then

Right click on Command Prompt option and select 'Run as administrator'.

At the command prompt enter:  SFC  /SCANNOW

Windows 7 - SFC SCANNOW Command - System File Checker

http://www.sevenforums.com/tutorials/1538-sfc-scannow-command-system-file-checker.html

How to use the System File Checker tool to troubleshoot missing or corrupted system files on Windows Vista or on Windows 7

http://support.microsoft.com/kb/929833

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program generates in Windows Vista:

http://support.microsoft.com/kb/928228

JS

http://www.pagestart.com

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Never be afraid to ask. This forum has some of the best people in the world available to help.

Answer 3

I have tried the SFC/SCANNOW but it is showing no error.

I have attached the dmp file.

https://skydrive.live.com/redir?resid=2906BBC28656F4CF!120

Please give suggestion to rapair this problem.

 Thank you