spooner not working, cannot connect printer ,scanner works fine

Question

dell computer,hp photosmart c4480 printer

Answer 1

Hi jessegirl2003,

• What’s the exact error message you receive, if any?
• How long have you had this issue?
• Was the printer working fine earlier?
• Have you installed latest drivers for the printer?

Let’s restart the print spooler service and check if that fixes the issue.

Refer to the “To restart the Print Spooler service”section from the following Microsoft article to restart print spooler service:

Why can't I print?

http://windows.microsoft.com/en-US/windows7/Why-cant-I-print

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Gokul - Microsoft Support

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