Drivers do not unzip properly. The error code is 40.

Question

I recently upgraded from xp to windows 7 through the customization option on my Inspiron 6000 The sound was not working properly but there were drivers available from dell.  I found the proper drivers but whenever I tried to install them, I got the following error: AN ERROR OCCURRED WHILE UNZIPPING. ONE OR MORE FILES WERE NOT SUCCESFULLY UNZIPPED. THE ERROR CODE IS 40. Help would be greatly appreciated.

Answer 1

Hi grit_rooster,

•Does this happen only with sound drivers?

Step 1: First try to download the driver to a different location and try installing it.

Step 2: You may also try right clicking on the .exe file for driver and select run as administrator to install the drivers.

Step 3: You may also try to download the drivers on another computer and extract it and check if it works.

Update drivers: recommended links**http://windows.microsoft.com/en-US/windows7/Update-drivers-recommended-links**

Hope this information is helpful.

Praseetha K

Microsoft Answers Support Engineer

Visit our  Microsoft Answers Feedback Forum  and let us know what you think.

---

If this post helps to resolve your issue, please click the "Mark as Answer" or "Helpful" button at the top of this message. By marking a post as Answered, or Helpful you help others find the answer faster.

Answer 2

okay i know your problem is solved by above few methods but to make it simpler follow these steps:

 step 1- Extract the files using WinRAR or any other unzipping software and run the setup

step 2-enjoy and do nothing.. DONE

Answer 3

Everything is good guys! Thanks for the replies.

Answer 4

http://support.dell.com/support/topics/global.aspx/support/dellcare/contact_us?c=us&l=en&s=gen

You will have to contact Dell about this problem.

http://en.community.dell.com/support-forums/default.aspx

And try Dell's Support Forums.

For any Windows 7 questions:

http://social.answers.microsoft.com/Forums/en-US/category/windows7

Above link is to Windows 7 Forums, for questions about Windows 7.

All Windows 7 questions should be directed to/posted there.

You are in Vista Forums.

Cheers

---

Mick Murphy - Microsoft Partner