Remap printers using Printserver Alias

Joshua Thompson 156 Reputation points
2021-01-25T22:29:21.027+00:00

I have group policies that map printers to users using a \printserver\printername alias. Just the printserver name is aliased. Not the printer name itself. This works great.
I am retiring the current host of the PRINTSERVER alias and have built a new server along with all the new (same named) printers.

My hope was that when I was ready to go live I would simply update the DNS CNAME of the PRINTSERVER record pointing it to the new printserver host.

This did not work.

User printers now show "Printer not found on server, unable to connect"

Old print server is 2K12 R2. New print server is 2016.

What am I missing here?

Windows Server Printing
Windows Server Printing
Windows Server: A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.Printing: Printer centralized deployment and management, scan and fax resources management, and document services
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Accepted answer
  1. Joshua Thompson 156 Reputation points
    2021-01-29T13:43:51.09+00:00

    I needed to restart the workstation after the DNS updated.  My guess is a restart of the workstation Print Spooler service would have done the trick.

    All is good now..


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  1. Jenny Yan-MSFT 9,326 Reputation points
    2021-01-26T06:13:03.377+00:00

    Hi,

    To use CNAME records to consolidate printers, you must create DNS alias records for the print servers that you remove during the consolidation.
    When you create the alias records, you must specify as the target host the print server that you want to consolidate the print queues to.

    Please also check other requirements for such settings:
    Consolidate print servers by using DNS alias (CNAME) records
    https://learn.microsoft.com/en-us/troubleshoot/windows-server/printing/consolidate-print-servers-with-cname-records

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    Hope this helps and please help to accept as Answer if the response is useful.

    Thanks,
    Jenny