can't access microsoft office programs

Dominick Ocampo 1 Reputation point
2021-01-25T23:10:06.883+00:00

Hello, whenever I try to sign in to Word (not limited to word, but just for this scenario) on my Macbook it wants me to use the code provided in my authenticator app to let me in. Whenever I go to my authenticator app it wants me to sign in, and once I try to sign in, the authenticator app wants me to authenticate the authenticator app. I am puzzled and irritated because I have no clue how to resolve my issue.

Microsoft Authenticator
Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation.
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