TV won't support JPEG

Question

I downloaded JPEG photos from my PC to display on my TV but got a message on the TV screen saying "file not supported". Previously files had opened on the TV without problem.

The TV manufacturer (Samsung) says this is probably a problem with codecs (whatever they are!) and that software updates have replaced codecs that previously worked. Samsung say I need the correct codecs from Microsoft and load them into my TV via the memory stick, but I don't know how to get them.

Any ideas please. My PC runs Windows XP with SP3 - and as you can probably tell, my computer know-how is limited.

Answer 1

I downloaded JPEG photos from my PC to display on my TV but got a message on the TV screen saying "file not supported". Previously files had opened on the TV without problem.

The TV manufacturer (Samsung) says this is probably a problem with codecs (whatever they are!) and that software updates have replaced codecs that previously worked. Samsung say I need the correct codecs from Microsoft and load them into my TV via the memory stick, but I don't know how to get them.

Any ideas please. My PC runs Windows XP with SP3 - and as you can probably tell, my computer know-how is limited.

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Forgive my stupidity but how_ exactly_ are you accessing

the JPEG files from the TV?

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Volunteer J - MS-MVP - Digital Media Experience - Notice_This is not tech support_I am a volunteer - Solutions that work for me may not work for you - ***Proceed at your own risk***

Answer 2

Just wondering...have you seen a DVD Player that is compatible with *.BMP, *GIF or *PNG

 

OOPS!!!

 

I made a bad assumption. My apologies to everyone that reads this thread. It appears that every DVD Player I can find advertised on the internet requires JPEG Files for still images. It's possible that some of them may support other formats, but such features are not documented. I just tried BMP, PNG and GIF on my own DVD Player and non of them worked so I guess the only way to view such files is to get a networked streaming device like one of those mentioned at: http://wiki.xiph.org/index.php/StaticPlayers  but that is way beyond the scope of the question.

Sorry, I made a big goof here.   If however, you use DVD Authoring Software like PowerDirector, then you don't have to worry about what format your images are originally in since PowerDirector will convert them into a an DVD Compatible MPEG2 stream for you.   This is of course assuming PowerDirector doesn't crash on you which it is rendering your content...

Sorry Volunter J MVP and deldoz,

Shawn

Note: Use of MPEG2 streaming for anything other than personal use "may" require payment of nominal license fees to MPEG-LA (a collection authority)

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Thanks for the update.

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Volunteer J - MS-MVP - Digital Media Experience - Notice_This is not tech support_I am a volunteer - Solutions that work for me may not work for you - ***Proceed at your own risk***

Answer 3

Just wondering...have you seen a DVD Player that is compatible with *.BMP, *GIF or *PNG

OOPS!!!

I made a bad assumption. My apologies to everyone that reads this thread. It appears that every DVD Player I can find advertised on the internet requires JPEG Files for still images. It's possible that some of them may support other formats, but such features are not documented. I just tried BMP, PNG and GIF on my own DVD Player and non of them worked so I guess the only way to view such files is to get a networked streaming device like one of those mentioned at: http://wiki.xiph.org/index.php/StaticPlayers  but that is way beyond the scope of the question.

Sorry, I made a big goof here.   If however, you use DVD Authoring Software like PowerDirector, then you don't have to worry about what format your images are originally in since PowerDirector will convert them into a an DVD Compatible MPEG2 stream for you.   This is of course assuming PowerDirector doesn't crash on you which it is rendering your content...

Sorry Volunter J MVP and deldoz,

Shawn

Note: Use of MPEG2 streaming for anything other than personal use "may" require payment of nominal license fees to MPEG-LA (a collection authority)

Answer 4

>snip<

2. changing your JPEG files to another type (your picture editing software might allow you to try *.BMP, *GIF or *PNG)

>snip<

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Just wondering...have you seen a DVD Player that is compatible with *.BMP, *GIF or *PNG

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Volunteer J - MS-MVP - Digital Media Experience - Notice_This is not tech support_I am a volunteer - Solutions that work for me may not work for you - ***Proceed at your own risk***

Answer 5

It sounds like you are burning JPEG files straight to a DVD Media and then putting that DVD Media into a DVD Player that is either integrated or connected to your TV.   If that is the case, you might try the following to get your old functionality back:

1. changing the software you use to edit/save your pictures   (you can try Kodak Easy Share, Google Picasa or even MS Paint)
2. changing your JPEG files to another type (your picture editing software might allow you to try *.BMP, *GIF or *PNG)
3. consider converting your JPEG files into a DVD Slide Show with DVD Authoring Software like PowerDirector [1]

[1] - !!! Warning !!! PowerDirector is little buggy, but it is featureful.  Making Video DVDs for any purpose other than home use requires license fees to be payed to MPEG-LA http://www.mpegla.com/main/default.aspx   Most home users will not run into a problem with this, but if you are giving your DVDs to other people, you**"may"** be required to pay licencing fees.  An example of non-royalty based MPEG encoding can be found in OGG Theora http://www.theora.org/ ;unfortunately, most DVD Players can't recognize OGG Theora files yet.  Perhaps we should start a petition to have MPEG-LA lift the licencing MPEG2 restriction for non-commercial use...  Anyway, you can buy PowerDirector here: http://www.cyberlink.com/products/powerdirector/overview_en_US.html