MSVCR80.dll problem

Question

Hi

I work as a photographer and use just Nikon's image editing software - Capture NX2. It's stopped working - means I can't work. I've been back anf forth to Nikon support. They now say it's a MS problem - here's their latest response -

**All CNX2 crashes on your machine state MSVCR80.dll as the faulting module. MSVCR80.dll is a "Microsoft C runtime library, version mismatches and other errors in the C runtime library commonly cause application failure on Microsoft systems.".**This means nothing to me!!! Anyone have any suggestions please? I'd be really grateful - I have three shoots later this week and haven't a clue how I'm going to complete them. Using Vista 64-bit.

Answer 1

Hi,

Check the similar fixes here :

Msvcr80.dll Not Found Error Resolution

http://pcsupport.about.com/od/findbyerrormessage/a/msvcr80-dll-not-found-missing-error.htm

Do these to clear corruption and repair/replace damaged/missing system files.

Start - type in Search box -  COMMAND   find at top of list -  RIGHT CLICK  -  RUN AS ADMIN

sfc /scannow

How to analyze the log file entries that the Microsoft Windows Resource Checker (SFC.exe) program

generates in Windows Vista cbs.log

http://support.microsoft.com/kb/928228

Then run checkdisk - schedule it to run at next start and then Apply OK your way out then restart.

How to Run Check Disk at Startup in Vista

http://www.vistax64.com/tutorials/67612-check-disk-chkdsk.html

Hope this helps.

---

Rob - Bicycle - Mark Twain said it right.

Answer 2

i am running Capture nx2 ver2.2.4 on windows 7  Home Premium, with an intel i7 CPU.  Capture crashes with no error message.  My main use on computers is photography so this is important.

Answer 3

Glad to have helped. Good Work!

---

Rob - Bicycle - Mark Twain said it right.

Answer 4

Many thanks - that all did the trick!

Saved my life.

Answer 5

What is the *exact* err msg you receive when you run the software?