Windows 7 - Error Code: 80072F8F

Question

I have Windows 7 machine, 64 bit and have been getting error code 80072f8f for about a month now.  I have tried the fixes recommended in help and in other places to no avail.  I run Eset for my firewall and antivirus/spyware detection system.  The PC was purchased new with Windows 7, Premium home edition on it and up until early august of this year, updates worked fine.  I would appreciate any other suggestions someone might have.  Thanks, jdmtkr

Answer 1

The machine was purchased with ESET on it and update worked fine until August when it stopped working.  I went back to the advanced settings on ESET and turned off the SSL filtering which solved the problem.  Once I stopped having ESET do the SSL filtering, Windows update immediately started working.  I had the program set to ask for exclusions for various SSL filtering issues and I think one of my kids got a message in August when they were using the PC and instead of clicking on yes to accept, they clicked on exclude which then killed the ability for Windows Update to launch.  Why it gave a clock error is unknown, but the machine is now updating again.

Answer 2

jdmtkr, 

Is your Clock and Time Zone also theDate set properly?

Answer 3

Thanks jdmtkr, changing time to current EDT solved my problem

Thanks again

Answer 4

Please answer all of the following diagnostic questions by number in your very next reply (no need to quote this post):

1. When (approx. date) did you PURCHASE and install ESET Security Suite?
2. What anti-virus application or security suite was installed BEFORE you installed the ESET suite and was your subscription current?
3. Did a Norton or McAfee free-trial come preinstalled on the computer when you bought it? (Doesn't matter if you never used or Activated it.)

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How do I reset Windows Update components?

=> Ignore the APPLIES TO section if Win7; Access KB971058 via Internet Explorer (32-bit) only; Run the Fix It in DEFAULT and then AGGRESSIVE modes, then reboot [1]

http://support.microsoft.com/kb/971058

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[1] Full Disclosure: Running the Fix It in AGGRESSIVE mode will delete your Update History but not the list of installed updates in Add/Remove Programs (WinXP) or Installed Updates (Vista & Win7).

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~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft

Answer 5

Hi,

I would suggest you to refer this link and follow the steps mentioned in the below link and check if it helps:

http://windows.microsoft.com/en-US/windows-vista/Windows-Update-error-80072f8f

You can also try running the below fixit and check if it helps:

http://support.microsoft.com/gp/system\_maintenance\_for\_windows

Azam – Microsoft Support.

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