Share via

Windows Server KB4535680 Stuck

EMR 171 Reputation points
2021-01-26T03:57:02.977+00:00

I am running Windows Server 2019 Standard Edition but Windows Update is stuck on KB4535680. It always fails to install, and I can't get past it to check for new updates. I ran the Windows Update Troubleshooter, cleared the Windows Softwware Distribution folder to no avail. How can I fix this? Thanks.

Windows for business | Windows Server | User experience | Other

14 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. EMR 171 Reputation points
    2021-02-02T17:14:51.867+00:00

    I have downloaded the patch directly from the Microsoft Catalog Update site but the patch still won't install. It goes to about 97% and fails. Since we are now in February, I am wondering if this patch will be included in February 2021's cumulative update for Windows Server 2019 LTSC. Perhaps I am better off waiting a week?

    1 person found this answer helpful.
    0 comments
  2. Ebert, Michael 6 Reputation points
    2021-02-18T07:48:50.803+00:00

    we have exactly the same problem

    del SW distribution, or scannow.... note from this helps...

    next patchday same problem... all other patche er installed except the KB4535680

    btw, Install from windows update catalog same error

    1 person found this answer helpful.
    0 comments
  3. Anonymous
    2021-01-26T04:03:11.293+00:00

    Might want to check the known issues here.
    https://support.microsoft.com/en-us/topic/security-update-for-secure-boot-dbx-january-12-2021-f08c6b00-a850-e595-6147-d0c32ead81e2

    and check with the hardware manufacturer to confirm its supported.

    --please don't forget to Accept as answer if the reply is helpful--

    0 comments
  4. Jenny Feng 14,246 Reputation points
    2021-01-26T08:13:57.607+00:00

    @EMR
    Hi,
    Some original equipment manufacturer (OEM) firmware might not allow for the installation of this update.
    Try the following steps:
    Stop the BITS and the Windows Update Services
    Delete or rename the SoftwareDistribution folder
    -NOTE: If deleting, it would be a good idea to copy or backup this folder first
    Start the BITS and Windows Update Services.
    -NOTE: You should now see the SoftwareDistribution folder is recreated
    For your reference:
    https://techcommunity.microsoft.com/t5/core-infrastructure-and-security/unsticking-windows-updates-that-are-stuck-in-their-tracks/ba-p/570743
    Hope above information can help you.

    ============================================

    If the Answer is helpful, please click "Accept Answer" and upvote it.
    Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

  5. EMR 171 Reputation points
    2021-01-27T01:37:00.08+00:00

    I was on the phone with Dell for over 2 hours today. They are not preventing the update from installing but are helping me to troubleshoot the issue. According to their tech support person, the problem is that I have older files in the C:\Windows\System32\SecureBootUpdates folder (picture enclosed). At this point they suggested I open up a Microsoft support case but I am hoping someone here can help.

    60782-image.png

Your answer

Answers can be marked as Accepted Answers by the question author, which helps users to know the answer solved the author's problem.