Screen brightness is wrong

Question

ok so i was messing with my brightness not long ago and everything was fine, but then when i was downloading MSN Messenger my computer crashed and i had to restart. When i did restart my brightness was down to about 50%. i tried putting the brightness back up and it didnt work. i also checked on my monitor and it said the brightness was at 100%. When ever i do restart the brightness is normal for a few seconds then a sign pops up saying "there are security problems with your PC" or somethinglike that, and then the brightness goes down.

Answer 1

Hi,

Csrss stands for Client/Server Run-Time Subsystem, and is an essential subsystem that must be running at all times. Csrss is responsible for console windows, creating and/or deleting threads, and implementing some portions of the 16-bit virtual MS-DOS environment. he csrss.exe file is located in the folder C:\Windows\System32. In other cases, csrss.exe is a virus, spyware, Trojan or worm. This is a Windows system file, but a lot of viruses will also use this name because the Windows task manager won't let you close it.

I would suggest you to put the computer in clean boot that should eliminate that process to run in the background.

To perform a clean boot on a computer that is running Windows Vista, follow these steps.

1.  Click Start, type msconfig in the Start Search box, and then press ENTER.

If you are prompted for an administrator password or for a confirmation, type the password, or click Continue.

2.  On the General tab, click Selective Startup.
3.  Under Selective Startup, click to clear the Load Startup Items check box.
4.  Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All.

5.    Click OK.

6.  When you are prompted, click Restart.

7.  After the computer starts, reinstall and start the program and check whether the problem is resolved.

Check for previous issues. If your issue is resolved, follow the How to Determine what is causing the Problem section in the KB article to narrow down the exact source.

http://support.microsoft.com/kb/331796 .

To return your computer to a Normal startup mode, follow these steps.

1. Click Start in the Start Search box.
2. Type msconfig, and then press ENTER.

    If you are prompted for an administrator password or for a confirmation, type the password,      or click Continue.

3. Click the General tab.
4.  Click Normal Startup - load all device drivers and services, and then click OK.
5. When you are prompted, click Restart to restart the computer.

I would also suggest you to go through the link given below.

Color management settings: frequently asked questions

http://windowshelp.microsoft.com/Windows/en-US/Help/76f61616-6d12-46ec-bac2-49969d130c791033.mspx

Let us know if this helps

Regards

Sreekanth.

Answer 2

ok well i have no system restore point before the day this happened for some reason so thats out the window. i tried you scan but that said there was one error and said it fixed it but still the brightness is wrong. i then decided to check my processes and found this:

csrss.exe

i typed it into google and said it could be a virus/trojan, but also said it was something to do with windows

i have two running one of 780K and te other of 5000K

Answer 3

Hi,

You can try to restore your computer to a point where it was working fine by performing system restore.

Open System Restore by clicking the Start button, clicking All Programs, clicking Accessories, clicking System Tools, and then clicking System Restore. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Note: Before you start System Restore, save any open files and close all programs. System Restore will restart your computer.

This unusual behavior by Windows might be caused by Virus, Trojan Spyware etc on computer. I would suggest you to perform Virus scan from the links below.

http://onecare.live.com/site/en-us/default.htm

How to get rid of malware.

http://social.answers.microsoft.com/Forums/en-US/vistasecurity/thread/ba80504b-61f1-4d71-960f-b561798b7b42

Please let us know if you need any further assistance.

Regards,

Sreekanth

Microsoft Support

Visit our Microsoft Answers Feedback Forum and let us know what you think.