Host Process for Windows Services stopped working and was closed.

Question

Hi

Yesterday I came about this problem numerous times:

Host Process for Windows Services stopped working and was closed.

Right before it shows this message, it shows:__WLAN autoconfig has stopped working.

It keeps popping up everytime I close it.

I couldn't connect to the internet using my wireless. I searched the internet on my brothers' laptop, and found out that is was a common problem. I looked up the event viewer:

*Faulting application svchost.exe_Wlansvc, version 6.0.6001.18000, time stamp 0x47918b89, faulting module    

  WLANSEC.dll, version 6.0.6001.18288, time stamp 0x4a58e943, exception code 0xc0000005, fault offset

  0x0002a2f4, process id 0x348, application start time 0x01ca731d688b7ff8.

I tried the Windows BITS update, but it tells me it is not applicable to this system.

I did a full system scan(sfc/scannow):

verification 100% complete. Windows recouce protection found corrupt files but was unable to fix some of them.

I dont exactly understand what's in the CBS-log, it seems like irrelevant information to me.

I tried windows repair(with the Vista disc), and lost my restore point, wich I made on monday(30-11) during an update.

I tried:

* Memory check, wich doesnt show any errors.

* The startup scan, wich also doesnt show anything

I tried installing Cisco Network magic, but it crashes before it can finish.

Also it was trying to install a office service pack 2 update before this all happened. It still didn't install because seemingly I have too little disc space(700MB).

Any ideas anyone?

Answer 1

If the issue doesn't occur in safe mode, preform a clean boot to pinpoint what is causing the issue. See the following link on how to preform a clean boot:

http://support.microsoft.com/kb/331796

---

Cody C

Microsoft Answers Support Engineer

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Answer 2

HI,

Thank you for your reply. I will list the steps and their results:

* updated driver, and the driver previous to the one I had before the problem occured.

Step 1> Network discovery is turned on, and it still kept crashing.

Step 2> WLan Autoconfig is stopped. I put it on automatic, and as soon as it started again, it crashed.

Step 3> tried running the Windows Network Diagnostics tool, and the only thing it does, is start up WLan Autoconfig(wich kept crashing).

Step 4> in safe mode, the WLan Autoconfig does NOT crash. How do I find out wich one of my startup programs is blocking it?

Step 5> Windows tells me I have no restore points previous to the problem, so that will not do.

so far, only the safe mode tip was usable, could you help me with step 4?

Answer 3

Hi 153rd

Thank you for using Microsoft Answers Forums!

How long have you had this problem?

Have any recent changes been made to your computer such as new hardware or software installed?

We can try restarting the WLan and check. Follow the below steps:

Step 1: ****

Firstly I would suggest you to turn on network discovery and check whether it helps to fix the issue. To do so, please follow the steps below:

1.    Open Advanced sharing settings by clicking the Start button, and then clicking Control Panel. In the search box, type network, click Network and Sharing Center, and then, in the navigation pane, click Change advanced sharing settings.

2.    Click the chevron to expand the current network profile.

3.    Click Turn on network discovery, and then click Save changes. If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

Step 2: ****

Also please verify with the WLAN service is started  and set to automatic, if the WLAN service is stopped, I would suggest you to start the service and put it to automatic.

Please follow the steps to start the WLAN service.

a)      Click on Start, type in services.msc

b)      Select WLAN Autoconfig from the list, Right click properties

c)      Change the startup type to Automatic****d)      Click on Start button

e)      Click on Apply, Ok.**** f)       Restart the computer and verify if it works.

If the issue persists, then I would suggest you to download the latest network adaptor drivers from the manufacturer’s website and install the same on the computer and check whether it helps you to fix the issue.

Step 3: ****

Also I would suggest you to run a network diagnostic tool and check hope that will fix your issue.

To perform this troubleshooting problem, please follow the steps below.

a)      Click on Start > Control Panel.

b)      Click on Network and Internet, and then click on Network and Sharing center.

c)      Under Network and Sharing centre, click on Troubleshoot Problem.

This error is usually caused by either an incompatible program or driver installed on your machine. First we have to find out which one.

Step 4:

Boot into Safe Mode.

If the problem is being caused by a driver, booting into safe mode will tell us that the issue is with a driver. Safe mode boots into windows utilizing the bare minimum of drivers. To boot into Safe Mode: Reboot, at the manufacturer’s logo, press F8 repeatedly, then choose Safe Mode. See if the problem persists even after booting into safe mode. If the problem goes away while you are in Safe Mode, you should begin by going to device manager and looking for any yellow question or exclamation marks.

Put the computer in clean boot (to figure out if any third party software is hindering the process)

How to troubleshoot a problem by performing a clean boot in Windows Vista or in Windows 7

http://support.microsoft.com/kb/929135 

Check with the Step 1 (Perform a clean boot):- if everything works fine after a clean boot, you can infer that some third party services are causing the problem.

Proceed with the remaining steps to pin-point out the third party service.

 (Note: After you figure out the problem causing program, you may have to update or install a higher version of the program and also remember to put the computer back to normal startup)

Step 5: 

System Restore:

If the above steps do not work then try this. We can try to restore settings to the point before you started getting this problem.

System restore: Put the computer to an earlier point in time when the computer was working fine.

·         Open System Restore by clicking the Start button, clicking All Programs, clicking Accessories, clicking System Tools, and then clicking System Restore.‌ If you are prompted for an administrator password or confirmation, type the password or provide confirmation and follow the instructions.

http://windowshelp.microsoft.com/windows/en-us/help/9f6d755a-74bb-4a7d-a625-d762dd8e79e51033.mspx

Hope this information was helpful.

Let me know if this worked.

All the best!

Thanks and Regards,

Uma R   

• Microsoft Support.

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