Windows 7 Improper shut down

Question

I recently bought a new computer with Windows 7 Home edition.  Recently when the computer is not running any other software but windows it will shut down.  When turning on the computer again I get a message that says that Windows was shut down improperly.  I always get a message at the beginning of starting up as to which mode I want to boot up "normal, safe, etc".  Has anyone had this problem?

Answer 1

Hi Calvin12,

Thank you for visiting Microsoft Answers.

Are you getting any error messages?

Check in event viewer for any particular error.

1. Open Event Viewer by clicking the Start button , clicking Control Panel , clicking System and Security , clicking Administrative Tools , and then

    double-clicking Event Viewer . ‌ If you're prompted for an administrator password or confirmation, type the password or provide confirmation.

2. Click an event log in the left pane.
3. Double-click an event to view the details of the event.

Refer this link for information on event viewer:

http://windows.microsoft.com/en-US/windows7/What-information-appears-in-event-logs-Event-Viewer

Boot your system into safemode and check if the system works fine. If it works, then do a Clean Boot to see if this issue is related to interference

 from other services / programs:

1.Click Start , type msconfig in the Start Search box, and then press ENTER. (If you are prompted for an administrator password or for a confirmation,

   type the password, or click Continue .)

2.On the General tab, click Selective Startup .

3.Under Selective Startup , click to clear the Load Startup Items check box.

4.Click the Services tab, click to select the Hide All Microsoft Services check box, and then click Disable All .

5.Click OK .

6.When you are prompted, click Restart .

7.Log back into your Account.

If the problem does not return while your computer is in a clean boot mode, a background program is likely causing interference.

You may determine which background program is causing the problem through following the steps (Begin at enable half of the Services items ) in the

below linked article:

How to perform a clean boot procedure to determine whether background programs are interfering with a game or a program that you currently use

**http://support.microsoft.com/kb/331796**

To restore your Normal startup:

1.Click Start , type msconfig in the Start Search box, and then press ENTER. (If you are prompted for an administrator password or for a confirmation, 

   type the password, or click Continue .)

2.On the General tab, click Normal Startup .

3.When you are prompted, click Restart .

Regards,

Answer 2

If I Do This Will it reboot my CPU and will I lose everything