Hi Faith Browning,
Do you receive any error message when you try to disconnect the network drive?
I would suggest you to try disconnecting the network drive from Safe mode with networking.
Step 1: To disconnect the network drive from Safe mode
a. Use
F8 while restarting the computer.
b. Under
Windows Advanced Boot Options menu, select Safe mode with networking and press Enter.
c. Once
you login, click on Start.
d. Right
click on Computer and then click Disconnect Network drive.
Step 2: To disconnect network drive using the command-line utility
a. Click
on Start; in the start search type cmd
b. Right
click on cmd.exe and choose to ‘Run as administrator’.
c. Type net use x: /delete, where x: is the network drive letter of the shared resource
Hope this information is helpful and let me know if you need any further assistance.
Mouneshwar R – Microsoft Support
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