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bugcheck code 197 bsod

Anonymous
2010-01-28T11:41:35+00:00

My computer crashes 1-2 times a day and the event viewer screen is below. I can't seem to find anything about it!

**-** <Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">

**-** <System>


<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />


<EventID>41</EventID>


<Version>2</Version>


<Level>1</Level>


<Task>63</Task>


<Opcode>0</Opcode>


<Keywords>0x8000000000000002</Keywords>


<TimeCreated SystemTime="2010-01-28T09:44:53.500833400Z" />


<EventRecordID>17592</EventRecordID>


<Correlation />


<Execution ProcessID="4" ThreadID="8" />


<Channel>System</Channel>


<Computer>SHARONBABYGIRL</Computer>


<Security UserID="S-1-5-18" />


</System>

**-** <EventData>


<Data Name="BugcheckCode">197</Data>


<Data Name="BugcheckParameter1">0x4</Data>


<Data Name="BugcheckParameter2">0x2</Data>


<Data Name="BugcheckParameter3">0x0</Data>


<Data Name="BugcheckParameter4">0x82d6904d</Data>


<Data Name="SleepInProgress">false</Data>


<Data Name="PowerButtonTimestamp">0</Data>


</EventData>

Windows for home | Other | Devices and drivers

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Anonymous
2010-01-28T13:41:11+00:00

On Tue 1/26/2010 9:32:10 PM your computer crashedThis was likely caused by the following module: aswmonflt.sys

Bugcheck code: 0xC5 (0x4, 0x2, 0x1, 0x82D5A943)

Error: DRIVER_CORRUPTED_EXPOOL

Dump file: C:\Windows\Minidump\012610-28532-01.dmp

file path: C:\Windows\system32\drivers\aswmonflt.sys

product: avast! Antivirus System

company: ALWIL Software

description: avast! File System Minifilter for Windows 2003/Vista

9:25 I delated avast 5.0 and installed Avast 4.8 and I will see if that corrected it! Wish me luck!!!

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2 additional answers

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  1. Anonymous
    2010-01-29T00:54:07+00:00

    Good luck!

    Post back if you encounter any more BSODs.

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  2. Anonymous
    2010-01-28T11:59:30+00:00

    Can you zip up the minidump files in the C:\Windows\Minidump folder and make available (provide link) via Windows Live SkyDrive or similar site?

    The following link has information on using Windows Live SkyDrive:

    http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65

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