BAD_POOL_CALLER Stop error 0x000000c2

Question

My computer will no longer boot up (getting the blue screen of death).  Some details are:

BAD_POOL_CALLER

***STOP: 0x000000c2 (0x00000043, 0xC1AE0000, 0x00000000,0x00000000)

Background: I was accessing the internet (MSN) and then my computer locked up so I had shut it down manually. When I restarted it, I got a message that the volume was dirty and the computer went through a hard disk check (CHKDSK) automatically. After that, it tried to start windows and that's the error occurred. I have tried mulitple times to restart (using Safe mode, etc.) with no improvement.

Could some please help!!!

original title: BAD_POOL_CALLER__***STOP: 0x000000c2 (0x00000043, 0xC1AE0000, 0x00000000,0x00000000)

Answer 1

Start here: http://social.answers.microsoft.com/Forums/en-US/vistawu/thread/1467f44b-ee27-4f7d-98d7-f1c4b35b3395

How does your problem pertain to Windows Update?

What anti-virus application or security suite is installed and is your subscription current?  What anti-spyware applications (other than Defender)?  What third-party firewall (if any)?

Has a(another) Norton or McAfee application ever been installed on the computer (e.g., a free-trial version that came preinstalled when you bought it)?

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~Robear Dyer (PA Bear) ~ MS MVP (IE, Mail, Security, Windows & Update Services) since 2002 ~ Disclaimer: MS MVPs neither represent nor work for Microsoft