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Windows 7 Visual C++ runtime error on startup

Anonymous
2010-05-20T12:44:42+00:00

After upgrading a Toshiba Satellite L355D-S7901 laptop from Windows Vista (ugh!) to Windows 7 I get multiple iterations of Visual C++ runtime error messages before I get to the sign-in screen.  No specific program or program path is listed in the error window.

I have uninstalled everything related to the ATI catalyst software and drivers and I have tried to start with all startup options disabled.  The errors persist despite these steps taken.

Windows for home | Previous Windows versions | Apps

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Anonymous
2010-05-30T19:29:19+00:00

Hello CatManDEW63,

I suggest you try to run the System File checker and see if it finds any corrupt system files.

Click Start

Type: CMD, from the results, right click CMD

Click 'Run as Administrator'

At the Command Prompt, type: sfc /scannow

This will check for any integrity violations and fix any corrupted operating system files.

Restart your system

Now run chkdsk:

  1. Disable any security software before attempting to upgrade or do a clean install.
  2. Make sure your computer is updated (devices and applications)
  3. Disconnect any external devices before installing.
  4. Check your hard disk for any errors:

Click Start

Type: CMD, from the results, right click CMD

Click 'Run as Administrator'

At the Command Prompt, type: chkdsk /r /f

When you restart your system, your computer will be scanned for errors and attempts will be made to correct them.

Please reply back and let us know if this helps.'

Sincerely,

Marilyn

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think

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  1. Anonymous
    2013-07-27T18:37:25+00:00

    It Does not help me and my computer start menu and some functions turned to classic style theme ! Please HELP me ! C++ Again N Again !! 

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    5 people found this answer helpful.
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  2. Anonymous
    2012-08-20T23:35:48+00:00

    Thank you very much, Marilyn O!

    I had this error for a long time and I couldn´t resolve it, but now it never appears.

    (Sorry, my english is not very good) ;D

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  3. Anonymous
    2011-05-01T16:23:17+00:00

    Solucionado :D

    Muy buenas. La solucion que he encontrado en mi Toshiba ha sido desabilitar el servicio (en modo seguro) del servicio SmartFaceVWatchSrv.

    Al parecer entraba en conflicto con la actualización.

    Un saludo.

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  4. Anonymous
    2010-05-20T23:11:59+00:00

    Hi,

    Startup Repair can only fix certain problems, such as missing or damaged system files. It can't fix hardware failures, such as a failing hard disk or incompatible memory, nor does it protect against virus attacks.

    http://windows.microsoft.com/en-us/windows7/Startup-Repair-frequently-asked-questions

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