Hello Ktichenor,
Thank you for using the Microsoft Vista Answers Forum!
When you are working on your computer and installing a new program, the installation suddenly fails. Now you are left with a partly installed program. You try to install the program again, but you are unsuccessful. Or, maybe you have problems trying to remove an old program because the installation files are corrupted.
Do not worry. Windows Installer CleanUp Utility might be able to help. You can use the utility to remove installation information for programs that were installed by using Windows Installer. Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.
For more information and how to resolve your issue, see this link
http://support.microsoft.com/kb/290301
David O
Microsoft Answers Support Engineer
Visit ourand let us know what you think.