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Problems with RCA Easy Rip

Anonymous
2009-08-15T00:16:23+00:00

I was having problems with my RCA easy rip so I uninstalled it thinking that I could reinstall it.  I can't.  Even when RCA sent me a link to install directly from their site I can't get it reinstalled.  I keep getting this message "Access Violation at address 00409942. Write of address 00400000."   RCA says it's a Vista problem not an RCA problem.  Any help would be appreciated

Windows for home | Previous Windows versions | Apps

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Anonymous
2009-08-15T17:38:49+00:00

Hello Ktichenor,

Thank you for using the Microsoft Vista Answers Forum!

When you are working on your computer and installing a new program, the installation suddenly fails. Now you are left with a partly installed program. You try to install the program again, but you are unsuccessful. Or, maybe you have problems trying to remove an old program because the installation files are corrupted.

Do not worry. Windows Installer CleanUp Utility might be able to help. You can use the utility to remove installation information for programs that were installed by using Windows Installer. Be aware that Windows Installer CleanUp Utility will not remove the actual program from your computer. However, it will remove the installation files so that you can start the installation, upgrade, or uninstall over.

For more information and how to resolve your issue, see this link

http://support.microsoft.com/kb/290301


David O

Microsoft Answers Support Engineer

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