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once the laptop starts the screen goes black & this error message comes up
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Answer accepted by question author
//
// MessageId: STATUS_IO_DEVICE_ERROR
//
// MessageText:
//
// The I/O device reported an I/O error.
//
#define STATUS_IO_DEVICE_ERROR ((NTSTATUS)0xC0000185 L)
Check your HDD for errors. Run a diagnostic toolkit from your HDD manufacture.
You can also remove the HDD and insert it again.
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
