vcore.dll file cannot be found

Question

I have had an on-line casino installed for years, I recently installed bigpond anti virus and now the vcore.dll file cannot be found so I cannot run the programme. Even if I try to re-install I have the same problem, any ideas?

Answer 1

Hello justal50,

1.     What is the online casino game you have installed on your computer?            

2.     Do you get the dll missing error when trying to open any other online applications or just this game?

3.     Have you tried to reinstall the game or the antivirus program?

It could be possible that this dll file is not installed when you install the Bigpond Antivirus. Try to turn off Bigpond security and check if you have the same issue. Here is an article you can check out that I found:

Click here

If this does not work, try to remove multiple security software if you have installed:

Click here

If these steps don’t work, then you will have to contact Bigpond support for help:

http://www.bigpond.com/internet/services/security/

Important Note:This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.

Thanks,

Irfan H, Microsoft Answers Support Engineer. Visit our Microsoft Answers Feedback Forum and let us know what you think.