Send program log file as email attachment.

Question

I am having trouble with RegCure.  They (Paretologic) asked me to send only the log file (zip files) to them in an email so they can diagnose the problem.  I am able to attach the entire RegCure program (which contains the zip files), but it is too long to attach to an email, and won't send.  I found the files without any trouble, but cannot attach JUST those files to my email.  What do I do to get them into my email??  THX

Answer 1

Hi Kerrimoon,

1. What is the total size of the files?

2. Which email program are you using?

3. What happen when you try to just attach the files?

4. How did you zip the files?

Each email program has its own restrictions on total size of file that can be sent as an email attachment.

There are some third party programs available online which would help you in zipping the files in more less storage space.

Use your favorite search engine to search for such program which would help you to accomplish this task.

Important Note: This response contains a reference to a third party World Wide Web site. Microsoft is providing this information as a convenience to you. Microsoft does not control these sites and has not tested any software or information found on these sites; therefore, Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. There are inherent dangers in the use of any software found on the Internet, and Microsoft cautions you to make sure that you completely understand the risk before retrieving any software from the Internet.

Some Internet service providers also limit the size of file transfers done at once.

Hope this helps!

Halima S    - Microsoft Support.

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