Try this, and take the phone Option, and hold on for a real person to explain to:
http://www.microsoft.com/windows/windows-vista/quick-start/activation-faq.aspx
Activation FAQs at above link**.**
- Click Start, and in the Search box type: slui.exe 4
- Press ENTER on your Keyboard
- Select your Country.
- Take thePhone Activation option, and hold on for a real person.mm
If locked out except for 3 choices, use the reduced functionality option to get into Windows to do the above Activation.
http://social.microsoft.com/Forums/en-US/genuinevista/threads
“Issues relating to the Windows Vista Software Protection Platform - Non-Genuine dialog boxes, validation problems, or Software Licensing Services messages.”
If the information/help supplied does not work, kindly repost your question in the above Forum.
Cheers.
Mick Murphy - Microsoft Partner