Windows Vista update error code 8000FFFF

Question

Have tried 'Fix it' - didn't work

Have tried modifying the registry - didn't work

Please help!

Answer 1

Two possibilities : A Third party program is affecting the WU Service (anti-spwyare programs, Internet/web accelerators, Firewall/Anti-Virus programs) or the downloaded file is corrupt.

Also see:

You receive error code 8000FFFF when you click "Check for Updates" in the Windows Update Control Panel item on a Windows Vista-based computer

http://support.microsoft.com/kb/946414

or

General Windows Update Troubleshooting Suggestions:How do I reset the Windows Update settings? http://support.microsoft.com/kb/971058Register Windows Update engine fileshttp://support.microsoft.com/kb/326253Rename the software distribution folder1. Stop the Windows Update service (make sure you are logged on as an Administrator) Start button || Control Panel ||System and Maintenance ||Administrative Tools Double-click Services (Provide the Administrator password or confirmation if prompted to do so.) Right-click the Windows Update service and click Stop. 2. Click Start, type %windir% in the Start Search box, and then press ENTER. Locate and rename the SoftwareDistribution folder. 3. Start the Windows Update service Start button || Control Panel ||System and Maintenance ||Administrative Tools Double-click Services (Provide the Administrator password or confirmation if prompted to do so.) Right-click the Windows Update service and click Start.Important: Restart the computer, and then run Windows Update again.Renaming the software distribution folder will erase your history on the Windows Update Site. Anytime you wish to check what updates are installed you can: - Start button || Control Panel || Programs Under Programs and Features - click View installed updates. Rename the Catroot2 folder 1. Click Start, type cmd in the Start Search box, right-click cmd.exe, and then click Run as administrator. 2. At the command prompt, type the following commands, and then press ENTER after each line:   net stop cryptsvc  ren %systemroot%\System32\Catroot2 oldcatroot2  net start cryptsvc  exit 3. Delete all tmp*.cat files from the following folder:   %systemroot%\system32\CatRoot{F750E6C3-38EE-11D1-85E5-00C04FC295EE}   If no files that start with “tmp” exist in this folder, do not remove any other files. The .cat files in this folder are necessary for installing hotfixes and service packs.Important: Do not rename the Catroot folder. The Catroot2 folder is automatically recreated by Windows, but the Catroot folder is not recreated if the Catroot folder is renamed. Reregister DLL files that are associated with Cryptographic Services Reference: http://support.microsoft.com/kb/822798Click Start, type cmd in the Start Search box, right-click cmd.exe, and then click Run as administrator.At the command prompt, type the following commands, and press ENTER after each command:regsvr32 /u softpub.dll regsvr32 /u wintrust.dll regsvr32 /u initpki.dll regsvr32 /u dssenh.dll regsvr32 /u rsaenh.dll regsvr32 /u gpkcsp.dll regsvr32 /u sccbase.dll regsvr32 /u slbcsp.dll regsvr32 /u mssip32.dll regsvr32 /u cryptdlg.dll regsvr32 softpub.dll regsvr32 wintrust.dll regsvr32 initpki.dll regsvr32 dssenh.dll regsvr32 rsaenh.dll regsvr32 gpkcsp.dll regsvr32 sccbase.dll regsvr32 slbcsp.dll regsvr32 mssip32.dll regsvr32 cryptdlg.dll exitNote: Click OK if you are prompted. Restart the computer.Re-Install “Windows Update Agent”. Download and install the latest version of “Windows Update Agent ” on your computer. How to obtain the latest version of the Windows Update Agent to help manage updates on a computer http://support.microsoft.com/kb/949104Information for network administrators about how to obtain the latest Windows Update Agent http://support.microsoft.com/kb/946928To reinstall Windows Update Agent - download the relevant file for your system and save it to a drive where Vista is not loaded because the file cannot be launched directly from the system root directory.Click Start, click Run, type: "D:\WindowsUpdateAgent30-x86.exe /wuforce" (without quotations) and then press Enter to install the Windows Update engine. Note: There is a space between "D:\WindowsUpdateAgent30-x86.exe" and "/wuforce"D: is the drive where Windows is not installed (ie a flash drive or a 2nd hard drive etc)How to troubleshoot a problem by performing a clean boot in Windows Vista: http://support.microsoft.com/kb/929135

---

TaurArian [MVP] 2005-2010 - Update Services

Answer 2

Do you understand that you can download/install both updates manually?

If you're referring to Windows Installer, see http://www.microsoft.com/DOWNLOADS/details.aspx?familyid=5A58B56F-60B6-4412-95B9-54D056D6F9F4

---

~Robear Dyer (PA Bear); MS MVP (IE, Mail, Security, Windows & Update Services) since 2002; Disclaimer: I neither represent nor work for Microsoft

Answer 3

Hi,

I have tried to install the SP2 updates you suggest but it doesn't work as I need to update the Windows Modules Installer and Windows update isn't working

Answer 4

Always state your full Windows version (e.g., Vista SP1; Vista 64-bit SP2) when posting in a forum or newsgroup. Please do so in your next reply.

Are you referring to the FixIt in KB946414?

Assuming Vista SP2 is NOT installed...

SP2 Prerequisite Updates may include:

   • Description of the Windows Vista and Windows Server 2008 installation software feature update (28 Apr-09)

   http://support.microsoft.com/kb/955430

   • Description of the System Update Readiness Tool for Windows Vista... (22 Sept-09

   http://support.microsoft.com/kb/947821

Have KB955430 and KB947821 both been installed yet?

Also see...

The update is not installed successfully, you receive a message, and the computer restarts when you try to install an update in Windows Vista

http://support.microsoft.com/kb/949358

---

~Robear Dyer (PA Bear); MS MVP (IE, Mail, Security, Windows & Update Services) since 2002; Disclaimer: I neither represent nor work for Microsoft