Incomplete folder

Question

I am searching for old documents and was able to find them in the following location: c:\users\Owner\Incomplete\My Documents  I however cannot open any of the documents in this folder. When I try to open the word documents it says "this file could not be found". How can I restore these documents?

Answer 1

Hi qcryer,

Is it only word documents or any other files that are not opening?

When you try to open a file in a 16-bit version of Microsoft Word for Windows or Microsoft Excel, you receive the following error message:

This file could not be found <Filename> . After you click OK, you receive another similar message: This file could not be found <Filename.ext>

To correct the problem, rename the file to remove the space. To do so, follow these steps:

1.    Start Windows Explorer.

2.    Locate the file you want to rename.

3.    Use the right mouse button to click the file and then click Rename on the menu that appears.

4.    Type a new name (or the same name) for the file and then press ENTER.

I would also suggest you to visit this link for more assistance on this issue.

http://office.microsoft.com/en-us/word/HA012061421033.aspx

Post your results back.

Mouneshwar R – Microsoft Support

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