jpeg files getting deleted automatically

Question

hi

when ever i save a *.jpeg  file from internet explorer 8, it gets automatcally deleted from the system within a sec, even from recycle bin. I m using norton 2004 as antivirus. Is it because of antivirus or some other progrms in the system.

Answer 1

There is no native feature in XP which will automagically delete data files unless you are saving these .jpg files in a temporary location and have your browser (or a third-party "cleaning" program) set to clear out or not save Temporary Internet Files. Without knowing anything more about your computer - including its virus/malware status - I'm afraid I can't help you. I would like to but you just aren't providing anything with which I can work.

Help us help you:

http://www.elephantboycomputers.com/page2.html#how-to-write

http://support.microsoft.com/default.aspx/kb/555375 - How to Ask a Question

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MS-MVP - Elephant Boy Computers - Don't Panic!

Answer 2

thanks for ur reply, but i have checked its not because of antivirus. I want to know why the OS is deleting particularly jpeg files and is there a option to dissable that thing from happening

Answer 3

First of all you should make sure your computer is virus/malware-free. You need to replace your 6(!)-year-old antivirus with a current version. I recommend NOD32 (commercial), Avast or MS Security Essentials if you need a free one. Then go through the malware scanning steps at the following link and don't neglect the preparatory work.

http://www.elephantboycomputers.com/page2.html#Removing_Malware

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MS-MVP - Elephant Boy Computers - Don't Panic!