Video Controller (VGA Compatible)

Question

I cannot download/ play any of my purchased games.  running windows xp, using Mozilla Firefox , have installed all recommended updates still nothing.  Help will be much appreciated.

Under the general tab I get:

Device type:  Unknown

Manufacturer: Unknown

Location:       PCI bus 0, device 2, function 0

Device Status: 

drivers for this device are not installed (Code 28)

to reinstall the drivers for this device click reinstall driver

I click reinstall and I get the hardware update wizard when I tell it to search for software i get:

Install software automatically (recommended)

I click install and get:

hardware was not installed becaue the wizard cannot find the necessary software.

Under driver tab:

Driver Provider:  Unknown

Driver Date:      not available

Driver Version    not available

Digital Signer     not digitally signed

Under the Details tab:

PCI/VEN_8086&DEV_29C2&SUBSYS_020D1028&REV_02\3&2411E6FE&0&10

Now what?

Thanks

Answer 1

You need to install drivers for your video card. You will not find them at Windows Update or on your computer.

Get them from:

1. The device mftr.'s website; OR
2. The motherboard mftr.'s website if hardware is onboard; OR
3. The OEM's website for your specific machine if you have an OEM computer (HP, Dell, Sony, etc.).

Read the installation instructions on the website where you get the drivers.

To find out what hardware is in your computer:

1. Read any documentation you got when you bought the computer.
2. If the computer is OEM, go to the OEM's website for your specific model machine and look at the specs (you'll be there to get the drivers anyway)
3. Download, install and run a free system inventory program like Belarc Advisor or System Information for Windows.

http://www.belarc.com/free_download.html - Belarc Advisor

http://www.gtopala.com/ - System Information for Windows

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MS-MVP - Elephant Boy Computers - Don't Panic!