'an error ocurred installing the TAP device driver' while installing OpenVPN

Question

Original title: an error ocurred installing the TAP device driver

Hi

I using openVnp before and it works fine, until my PC has some viruses and I uninstall My O.S and Install it again (O.S Windows 7 Ultimate 32) when I tried to install OpenVpn I get this error message

**"an error ocurred installing the TAP device driver"**I tried to add it manually but still cannot install the Tap32 or winTap adapter driver, I don't know what to do...I contact the openVpn C.S and he ask me to googling the answer....eehhhh...not help at all cause I tried to googling this problem about 3 months until now but none of the method works. I restart my PC and doing install and uninstall many times that error message alway shows.

Here's the method that I have done but not working:

1. OpenVPN installation as Administrator and using compatiblity mode.
2. Dsable antivirus and Firewall during installation process.
3. Manually add and delete TAP Start->Programs->OpenVPN->Utilities->Delete ALL TAP virtual ethernet adapters

then

Start->Programs->OpenVPN->Utilities->ADD TAP virtual ethernet adapters.

Please can you help me with this problem...Thanks

Answer 1

Hi,

You may follow the suggestion given by OpenVPN website and check if that helps.

http://www.openvpn.net/index.php/open-source/faq/79-client/281-what-to-do-if-the-installation-of-the-tap-win32-driver-fails.html

Note: Using Third Party Software, including hardware drivers can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the use of Third Party Software can be solved. Using Third Party Software is at your own risk.

Hope this information is helpful.

Amrita M

Microsoft Answers Support Engineer

Visit our Microsoft Answers Feedback Forum and let us know what you think.

Answer 2

Great!  This really worked - Thank YOU!