Cannot see mouse cursor when remoting into Windows 7 machine.

Question

When I remote into my Windows 7 machine, sometimes I can see the mouse and other times I cannot.  If I turn on the press CTRL to find mouse, I can see the ring around where the mouse should be; however, the mouse is still invisible.  It does not matter what I remote from (Windows 7, Windows Vista, Windows XP), or if I am using the NLA connection for Remote Desktop.

There are two things I have found which will make the mouse reappear.  Closing the RDP session, and reconnecting will restore the mouse.  Secondly, I have a Windows XP VM hosted on this machine.  If I Alt+Tab to the VM, I can see the mouse.  If I click in the VM, and then move outside of the VM window, the mouse will be visible on the Windows 7 machine.  (This problem happens regardless if the VM is running or not.)

This problem is intermittent.  Sometimes I go hours without any problem, while other times the problem will occur multiple times in a single hour.

I've tried doing a few searches on here as well as Google, but cannot find anyone with this same issue.  Does anybody have any idea what is causing this?  It is incredibly annoying.

Answer 1

Hi Jöshua,

Your question is more complex than what is typically answered in the Microsoft Answers forums. It is better suited for the IT Pro audience on TechNet. Please post your question in the following forum.

Windows 7 IT Pro Category