Azure App - Go Daddy CSR nag messages for validing Certificate Request for SSL Auto Renewal

Question

Azure App - Go Daddy CSR nag messages for validing Certificate Request for SSL Auto Renewal

B_Snyman 1

Good Day All

Hoping someone can shed some light on this. We keep receiving CSR (Certificate Signing Request) nag messages from Go Daddy for one of our WebApps in Azure. I believe this is being generated as part of the SSL auto-renewal process for Azure WebApps. I've already gone ahead and procured a new SSL Cert from a trusted CA and updated our App etc. The old certs have been deleted. However, we're still getting these nag emails from GoDaddy. If anyone has any ideas on clear this up, it would be much appreciated. Thank you

See below screengrab for reference -

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Answer 1

ajkuma 28,036 Microsoft Employee Moderator

@B_Snyman , Firstly, on Azure App Service, App Service Certificates purchased from Azure are issued by GoDaddy. Azure Apps Service handles the CSR on the backend during the certificate purchase process, so typically this is not needed for Azure App Service Certificates.

From within Azure Portal, double check the domain verification and sync:

Select the certificate in the App Service Certificates page on the Azure Portal (verify the right certificate), then click Certificate Configuration.

From the Certificate Configuration page select App Service Verification. Just click 'Verify' to finish this step. Click the Refresh button until the message Certificate is Domain Verified appears.

Once the renew operation is complete, click Sync. See this document for more details.

ajkuma 28,036 Reputation points Microsoft Employee Moderator

2021-01-27T19:27:00.727+00:00

Following-up with additional info: The 'sync' operation automatically updates the hostname bindings for the certificate in App Service without causing any downtime to your apps.

As a side note, in case you’d performed rekeying your certificate, it will roll the certificate with a new certificate issued from the certificate authority. While Rekeying your certificate will go through Pending Issuance state and once the certificate is ready you need to then make sure you perform ‘sync’ your resources using this certificate to prevent disruption to service.

If you haven't done this already, you may also want to check with GoDaddy for the right certificate validation status/success.
B_Snyman 1 Reputation point

2021-01-27T20:20:40.883+00:00

Thanks for assistance. Seen as I've already replaced the certificate and none of our other apps are dependent on it, I'm going to export old certificate as a pre-caution, disable the Auto Renewal for this particular App Service, remove the lock and delete the old certificate.
ajkuma 28,036 Reputation points Microsoft Employee Moderator

2021-01-28T12:31:34.217+00:00

@B_Snyman , Thanks for the update. Kindly try those steps and let us if you need further assistance.
CompanySW 1 Reputation point

2022-07-27T10:42:12.7+00:00

Hello BSnyman-8809, Do you could fix the problem ?

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Azure App - Go Daddy CSR nag messages for validing Certificate Request for SSL Auto Renewal

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