Getting windows update error code 6b2 when trying to update Games for Windows Software

Question

Every time I run windows update it tries to install Games for Windows Update V3.5 and always fails with the error code 6B2. Can anyone help me to fix this problem?

Answer 1

Hi,

When you try to run “Games for Windows Software Setup 3.5” or “gfwlivesetup.exe”, it will search for the older version “Games for Windows Software setup 3.0”. You have to have this version working because “Games for Windows Software Setup 3.5” upgrades users to the newest version.

Also, you receive this error “The feature you are trying to use is on a network resource that is unavailable” when you are installing the Windows live feature from a resource, such as a network server, that becomes unavailable during the installation.

I would suggest you to try the steps mentioned below.

Method 1:

Download the update manually and install it by putting the computer into a clean boot

To download the client update, click Games for Windows Software Setup 3.4. Once you download the update completely, try to install it by setting the computer into a clean boot.

Perform a Clean boot

http://support.microsoft.com/kb/929135/en-us

Note: Once the troubleshooting is over, reset the computer to start as usual.

Method 2:

Disable your anti-virus software completely and then install the update

http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software

Note: Once the troubleshooting is over, re-enable your security software.

Method 3:

Perform a system file checker and then check if you’re able to update

http://support.microsoft.com/kb/929833/en-us

If you still have problems installing, then you might have to repair the older version of Windows Live to get the upgraded version to work. I would suggest you to visit the link below for further assistance.

Games for Windows Live

http://www.microsoft.com/games/en-us/support/pages/default.aspx

Answer 2

tried 1, 2,3, no help