NTFS error Help !!!

Question

why do I find "ntfs event id 137 task category (2)" errors, every 10 sec in the event viewer ??? could this be shy I can not install updates....OS is Vista/Windows 7 ultimate......its really starting to bug me now.......

Log Name:      System

Source:        Ntfs

Date:          7/14/2011 4:28:29 PM

Event ID:      137

Task Category: (2)

Level:         Error

Keywords:      Classic

User:          N/A

Computer:      DCNAS121

Description:

The default transaction resource manager on volume C: encountered a non-retryable error and could not start.  The data contains the error code.

Event Xml:

<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

  <System>

    <Provider Name="Ntfs" />

    <EventID Qualifiers="49156">137</EventID>

    <Level>2</Level>

    <Task>2</Task>

    <Keywords>0x80000000000000</Keywords>

    <TimeCreated SystemTime="2011-07-14T20:28:29.739152100Z" />

    <EventRecordID>3076933</EventRecordID>

    <Channel>System</Channel>

    <Computer>DCNAS121</Computer>

    <Security />

  </System>

  <EventData>

    <Data>

    </Data>

    <Data>C:</Data>

    <Binary>1C0004000200300002000000890004C000000000010100C000000000000000000000000000000000010100C0</Binary>

  </EventData>

</Event>

Answer 1

I also have exactly the same issue as the original poster. Any installation of windows updates fail, nor can I do the repair install. Is there any way to solve this issue WITHOUT reinstalling the machine?

Answer 2

ran the sfc, system files all showed to be fine, 100% ok, doing a repair will not work, will download the updates but will not install them....tried doing repair without the updating and that failed also with errors Code 80071A91   Code 80070643   Code 643

Answer 3

.... the system lost power when it was doing a critical update "before" this started, but the system does not have a restore point back that far...

 

Use the System File Checker tool (SFC.exe) to determine which file is causing the issue, and then replace the file. To do this, follow these steps:

Open an elevated command prompt. To do this, click Start, click All Programs, click Accessories, right-click Command Prompt, and then click Run as administrator. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.

Type the following command, and then press ENTER:

sfc /scannow

The sfc /scannow command scans all protected system files and replaces incorrect versions with correct Microsoft versions.

A repair install is the usual solution of SFC /Scannow doesn't work.

Perform a repair installation of Windows

If sfc /scannow does not resolve this issue, you must perform a repair installation of Windows 7. Performing a repair installation will restore the current Windows installation to the version of the installation DVD. This also requires the installation of all updates that are not included on the installation DVD.

Note Performing a repair installation will not damage files and applications that are currently installed on your computer.

To perform a repair installation of Windows 7, follow these steps:

Close all the running applications .

Insert the Windows 7 in the computer's DVD drive.

In the Setup window, click Install Now.

Note If Windows does not automatically detect the DVD, follow these steps:

Click Start, and then type Drive:\setup.exe in the Start Search box.

Note The Drive placeholder is the drive letter of the computer's DVD drive.

In the Programs list, click Setup.exe.

In the Setup window, click Install Now.

Click Go online to obtain the latest updates for installation (recommended).

Type the CD key if you are prompted to do this.

Select the operating system in "Install Windows" page you want to Upgrade or Inplace.

Click Yes to accept the Microsoft Software License Terms.

On the Which type of installation do you want? screen, click Upgrade.

When the installation is complete, restart your computer, and then try to install the updates.

07/15/1110:43:16

PS.

If you upgraded to Windows 7- and you don't have the retail DVD. Try here:

<http://supportservices.microsoft.com/support/services/windows_update>

07/15/1111:02:55

Answer 4

Have done all of the above steps befor asking for help, I think I know why it is acting up just now how to fix it.... the system lost power when it was doing a critical update "before" this started, but the system does not have a restore point back that far...could it be in the reg ? and where !!

Answer 5

Hi,

1. Did you make any changes prior to the issue occurring?
2. Which anti-virus software is installed on your computer?

Follow these steps and check if the issue persists.

Step 1:

Check volume C for any errors.

http://windows.microsoft.com/en-US/windows7/Check-a-drive-for-errors

Chkdsk disclaimer.

Important: While performing chkdsk on the hard drive if any bad sectors are found on the hard drive when chkdsk tries to repair that sector if any data available on that might be lost

Step 2:

Temporarily disable all third party security software and check if the issue persists.

http://windows.microsoft.com/en-US/windows7/Disable-antivirus-software

Note : Antivirus software can help protect your computer against viruses and other security threats.  In most cases, you shouldn't disable your antivirus software. If you have to temporarily disable it to install other software, you should re-enable it as soon as you're done. If you're connected to the Internet or a network while your antivirus software is disabled, your computer is vulnerable to attacks

Step 3:

Put your computer in a clean boot state and check if the issue persists. Clean boot helps eliminate third party software conflicts.

Note: Follow step 7 to restart your computer as usual.