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Can't remove a printer

Anonymous
2011-01-08T14:49:21+00:00

I have disconnected a laser printer I no longer use from the computer and then in Devices & Printers I right clicked the printer icon and selected Remove Device.  The printer icon disappears but as soon as I refresh the window the printer icon comes back!  I have done this several times but can't get rid of the printer. 

Is there something else I need to do to stop it coming back?

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2011-01-11T01:07:50+00:00

dmkg,

A stuck print job in the queue will prevent the printer from being removed. Try runningDelete Print Jobs to remove the stuck print job.

Disconnect the printer.

Uninstall the printer.

Restart your computer. Make sure the printer is removed. Manual Printer Driver Removal

Rick


With Windows 7, I found that installing the Vista software/drivers in the compatibility mode works well. PLEASE help others by letting us know if something fixes your issue. Click Vote As Helpful on the left for those whom helped. If you are happy then please mark the thread closed when you’re done...

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  1. Anonymous
    2011-01-10T16:27:30+00:00

    Try these fix it then restart.

    http://support.microsoft.com/kb/890830


    mohanad

    You are suggesting using Malicious Software Removal Tool, I can't see the connection with removing a printer!

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  2. Anonymous
    2011-01-09T22:51:31+00:00

    Try these fix it then restart.

    http://support.microsoft.com/kb/890830


    mohanad

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  3. Anonymous
    2011-01-09T22:40:15+00:00

    Is there any entry in Add/remove for this printer and its software?

    No there is not, that is the first thing I checked.

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  4. Anonymous
    2011-01-08T15:46:17+00:00

    Is there any entry in Add/remove for this printer and its software?

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