Hi kpittman0415,
Thank you for visiting the Microsoft Answers Community site. The issue you posted is related toShutterflyand would be better suited in the Shutterfly community. Please visit the link below to find a community that will offer the support you request
http://shutterfly-2.custhelp.com/app/ask/session/L3NpZC9aZEFRa3Zsaw%3D%3D
Thanks and Regards:I. Suuresh Kumar - Microsoft Support. Visit our Microsoft Answers Feedback Forum and let us know what you think.