NkMC2 unspecified error message

Question

Good Afternoon,

   when i start my toshiba laptop with windows 7, i get the message NkMC2 unspecified error.

       if anyone can tell me what is causing this and how to repair it. it would be greatly appreciated.

Answer 1

Hi rnemtb,

NkMC2 is Nikon Message Center 2 which is supposed to look for updates to your Nikon software and camera firmware.

As of now, to determine that the pop-up is due to Nikon message center, test the issue in safe mode.

I would suggest you to try the steps mentioned below.

Step 1: Test the issue in Safe mode

http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode

Step 2: Perform a clean boot

If the issue doesn’t occur in Safe mode, then a startup application is causing this error. Put the computer into a clean boot and then test the issue. Visit the link below for the same.

http://support.microsoft.com/kb/929135

Note: Once the troubleshooting is over, reset the computer to start as usual.

Step 3: Uninstall or change a program

If you come to know through clean boot method that Nikon message center is causing this issue, then uninstall that program only if you’re not using it. Visit the link below for the same.

http://windows.microsoft.com/en-US/windows7/Uninstall-or-change-a-program

Step 4: Perform an online virus scan

http://onecare.live.com/site/en-us/default.htm

Hope this information is helpful and let me know if you need any further assistance.

Mouneshwar R – Microsoft Support

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