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Printer driver installed still cannot print

Anonymous
2010-12-20T23:38:25+00:00

I have this printer Canon Laser Shot LBP-1120, downloaded the driver from canon website and installed it but unfortunately its not printing. I can see the documents in the queue and the status is "printing" but nothing comes out. Can somebody please help

Windows for home | Previous Windows versions | Devices and drivers

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Anonymous
2010-12-21T12:04:23+00:00

Hello gibriyagi,

I suggest that you follow the below link and run the printer troubleshooter that automatically diagnoses and repairs problems with printing:

http://windows.microsoft.com/en-US/windows-vista/Troubleshoot-printer-problems

You can try to uninstall the printer driver installed on your computer from the Device Manager and try to install it and check if you have the same issue.

a.     Click Start. In the Start Search box type "devmgmt.msc" and press Enter.

b.     Locate the printer in the Device Manager.

c.      Click the tab "Driver", click "Uninstall".

d.     Click Start. In the Start Search box type "appwiz.cpl" and press Enter.

e.     Remove program that is installed for the printer.

Once you uninstall the printer, try to install it again by downloading the driver.

Thanks,

Irfan H, Microsoft Answers Support Engineer. Visit ourMicrosoft Answers Feedback Forum and let us know what you think.

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