Share via

Windows Updates/Games For Windows: [Code:0x800c0008]

Anonymous
2011-04-22T11:41:31+00:00

When I try to open the .exe file "gfwlivesetup," I receive an error message saying that I cannot download the program. The same comes up when I try to do anything involving downloading from Microsoft, either via their website or through Windows Updates. After failing to install, the window shows this message:

"Install Failed

A network error occurred while attempting to get information from the server. Check your network connection and retry."

The Log Folder has the following:

"-------------------------------

Logging Started: 04/22/2011 07:36:06

Source Folder: C:\Users\Ian T Eddy\Downloads\Installers

OS v6.1  (build 7600) 64 bit

OS Product Type: 0x00000003

User Default LCID: 0x0409

Command Line: "C:\Users\Ian T Eddy\Downloads\Installers\gfwlivesetup.exe"


(07:36:06) Direct DL: 0

(07:36:06) DL Recent: 0

(07:36:06) Offer ID:

(07:36:06) Initialized

(07:36:06) Download folder C:\Users\Ian T Eddy\AppData\Local\Microsoft\GFWLive\Downloads

(07:36:06) Downloading version file to C:\Users\Ian T Eddy\AppData\Local\Microsoft\GFWLive\Downloads\gfwlivesetup_28462.ver

(07:36:06) Resources initialized

(07:36:06) Download Status: 127.0.0.1

(07:36:07) Error downloading. [Code:0x800c0005]

(07:36:07) Download failed [Code:0x800c0008]

(07:36:07) A network error occurred while attempting to get information from the server. Check your network connection and retry.

(07:36:07) A network error occurred while attempting to get information from the server. Check your network connection and retry."

Windows Update also mentions a Code 80072efd, which I've read just means it could not download what it needed to.

Windows for home | Previous Windows versions | Install and upgrade

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

Answer accepted by question author

Anonymous
2011-04-23T03:50:59+00:00

Hi IanTEddy,

·         Since when are you facing this issue?

Check to see if the following article helps.

You may encounter temporary connection-related errors when you use Windows Update or Microsoft Update to install updates

Also see:

Windows Update error 80072efd

**Note:**The same article should help resolve other download issues as well.

For more help on Games for Windows, you may post your query here.

Was this answer helpful?

0 comments No comments

1 additional answer

Sort by: Most helpful
  1. Anonymous
    2013-06-16T16:20:36+00:00

    Hi IanTEddy,

     

    ·         Since when are you facing this issue?

     

    Check to see if the following article helps.

    You may encounter temporary connection-related errors when you use Windows Update or Microsoft Update to install updates

     

    Also see:

    Windows Update error 80072efd

     

    Note: The same article should help resolve other download issues as well.

     

    For more help on Games for Windows, you may post your query here.

    I am having the samme issues.

    I have windows 8.

    Was this answer helpful?

    0 comments No comments