Deployment Monitoring - Software Center - CM Console sucessful ... Client not having the software ???

Duchemin, Dominique 2,006 Reputation points
2021-01-27T21:27:13.64+00:00

Hello,

I checked the CM Console
The deployment is successful
61102-2021-01-27-13-15-43-vrtpyxis1-cisco-amp-739-instal.png

Then I checked the client ... it is still the old client which is running 7.0.5

I checked Software Center it says 7.3.9 is installed !!!
61103-cisco-amp-739.png

Also I checked Add/remove program it is still the old client which is listed !!!
61069-2021-01-27-13-12-48-vrtpyxis1-cisco-amp-739-instal.png

Why is it still the old client running when all Configuration Manager items (Console, Software Center) says the new one is installed?
Where to look?

Thanks,
Dom

Microsoft Configuration Manager
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  1. Anonymous
    2021-01-28T09:45:36.467+00:00

    Hi,

    Thanks for posting in Microsoft MECM Q&A forum.

    Please help check the AppDiscovery.log, AppIntentEval.log , CAS.log and AppEnforce.log to see if there is any useful information.

    AppDiscovery.log will check if application has already installed or not-> AppIntentEval.log will check for dependencies -> Content Access Service CAS.log and ContentTransferManager.log with LocationServices.log will download the application -> Finally installation will be tracked under AppEnforce.log.

    Thanks for your time.

    Best regards,
    Simon

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  2. Pavel yannara Mirochnitchenko 12,621 Reputation points MVP
    2021-01-28T09:47:49.217+00:00

    It is about Detection Method. If you are upgrading the version, you should specify file path + file version in Detection Method. I believe now it only detect file and does nothing.

    1 person found this answer helpful.

  3. Duchemin, Dominique 2,006 Reputation points
    2021-01-29T23:39:12.867+00:00

    Hello,

    I clicked OK on several of them and everything is installing ...

    How to process them automatically ...?

    I ran several times:
    "Machine Policy Retrieval and Evaluation Cycle"
    "Application Deployment Evaluation Cycle"
    "Hardware Inventory Cycle"

    Thanks,
    Dom

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