Deployment Monitoring - Software Center - CM Console sucessful ... Client not having the software ???

Duchemin, Dominique 2,006 Reputation points
2021-01-27T21:27:13.64+00:00

Hello,

I checked the CM Console
The deployment is successful
61102-2021-01-27-13-15-43-vrtpyxis1-cisco-amp-739-instal.png

Then I checked the client ... it is still the old client which is running 7.0.5

I checked Software Center it says 7.3.9 is installed !!!
61103-cisco-amp-739.png

Also I checked Add/remove program it is still the old client which is listed !!!
61069-2021-01-27-13-12-48-vrtpyxis1-cisco-amp-739-instal.png

Why is it still the old client running when all Configuration Manager items (Console, Software Center) says the new one is installed?
Where to look?

Thanks,
Dom

Microsoft Security | Intune | Configuration Manager | Other
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  1. Anonymous
    2021-01-28T09:45:36.467+00:00

    Hi,

    Thanks for posting in Microsoft MECM Q&A forum.

    Please help check the AppDiscovery.log, AppIntentEval.log , CAS.log and AppEnforce.log to see if there is any useful information.

    AppDiscovery.log will check if application has already installed or not-> AppIntentEval.log will check for dependencies -> Content Access Service CAS.log and ContentTransferManager.log with LocationServices.log will download the application -> Finally installation will be tracked under AppEnforce.log.

    Thanks for your time.

    Best regards,
    Simon

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  2. Pavel yannara Mirochnitchenko 13,336 Reputation points MVP
    2021-01-28T09:47:49.217+00:00

    It is about Detection Method. If you are upgrading the version, you should specify file path + file version in Detection Method. I believe now it only detect file and does nothing.

    1 person found this answer helpful.

  3. Duchemin, Dominique 2,006 Reputation points
    2021-01-29T23:39:12.867+00:00

    Hello,

    I clicked OK on several of them and everything is installing ...

    How to process them automatically ...?

    I ran several times:
    "Machine Policy Retrieval and Evaluation Cycle"
    "Application Deployment Evaluation Cycle"
    "Hardware Inventory Cycle"

    Thanks,
    Dom

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